Visual IVR Resources

Zappix Visual IVR

The Visual IVR White paper

Read how adding robust, Cloud-based “visual” IVR capabilities to voice IVR systems can make all the customer service difference!

Zappix Visual IVR

The Visual IVR eBook

Learn how a Cloud-based, multi-channel, cross-OS mobile customer support solution enables companies to deliver and maintain a visual, intuitive customer care experience on mobile devices and smartphones without making and allows customers to utilize the heightened Visual IVR experience

Zappix Visual IVR

Visual IVR – Voice Channel

See in this short video how the Zappix Visual IVR maps the voice IVRs long voice menus into smart visual menus.

Zappix Visual IVR

Visual IVR – Multi Channel

Watch this short video to see how a multi-channel visual IVR is used to provide self service options on your customers Smartphones. 

Zappix Visual IVR

Case Study – Services Industry

Read how Zappix Implemented a Mobile On-Demand Solution increasing sales, containment rates, and improving Customer Experience using a low-effort Visual IVR solution!