Zappix Healthcare solution

Zappix Visual IVRHow to Implement a Visual IVR Get the White Paper

EMPOWER PATIENTS WITH THE ZAPPIX MEDICAL VISUAL IVR SOLUTION

  • Alleviates patient stress by providing helpful, touch-screen access to secure medical records

  • Reduces hospital costs through automation, self-service and printable attachments

  • Significantly lowers hospital custom, patient app development costs

Zappix Visual IVR
Zappix Visual IVR

why zappix medical visual ivr?

  • Zappix enhances health information IVR (Interactive Voice Response) systems by enabling custom visual menus and content (forms, videos, documents, etc.) to expand options, speed navigation and heighten the patient user experience

  • Allows the viewing and navigation of options quickly without waiting for voice menu explanations and prompts
Zappix Visual IVR

Keeping patients and hospitals in touch

  • Native/web-compatible application lets patients connect instantly to virtually any hospital care area, including Admissions, patient medical records, EOBs, insurance claims, appointments, Clinical Departments, etc.

  • Costs are reduced while the overall patient experience is dramatically improved in terms of convenience, access, communication and issue resolution

Build a visual ivr smartphone app easily and affordably

  • Self-service, Menu Builder Authoring Tool designed for non-technical users

  • Delivers a wide range of options and uncompromising flexibility on the fly

  • Created, published and edited as needed in minutes without IT involvement

Zappix Visual IVR
Zappix Visual IVR

live and automated, cross-platform compatiblility

  • Cloud-based, omni-channel, mobile app integration of voice, web, online forms and multimedia self-help resource

  • Seamless, native applications for Web (HTML 5), IOS and Android

big data analytics means you’re always informed

  • Tools let you track performance against targets, expand channels and shape content

  • Provides access to important indicators such as channel usage and engagement, enabling you to make adjustments and raise your NPS (Net Promoter Score)
Zappix Visual IVR
Zappix Visual IVR

Surveys provide helpful feedback

  • A brief, simple survey follows each and every patient interaction

  • Your facility receives a continuously updated stream of valuable information related to the patient experience and the functionality of