by Payge Wufsus | Apr 26, 2023 | Blog
The Overlooked Impact of Administrative Staff Burnout on Patient Care: Strategies for Prevention and Improvement The healthcare industry is an inherently challenging and dynamic field that demands a high level of precision, sound judgment, and unwavering compassion...
by Payge Wufsus | Mar 15, 2023 | Blog
The Customer Experience Investment: Why You Should be Prioritizing Superior CX In today’s fast-paced business world, providing an exceptional customer experience has become more important than ever before. With customers having a wide range of choices available...
by Payge Wufsus | Mar 7, 2023 | Press Releases
BURLINGTON, MASS. (PRWEB) March 7, 2023 — Zappix, the leading Visual Self-Service provider, is excited to join the upcoming Northeast Contact Center Forum (NECCF) Spring Forum, which will be held at the Franklin Country Club on April 25th, 2023. The event, sponsored...
by Payge Wufsus | Mar 3, 2023 | Blog
Raising the Bar: The Importance of Exceptional Patient Service in the Healthcare Industry The healthcare industry has long been associated with impersonal experiences, with patients feeling like they are just a number in a system. However, there has been a growing...
by Payge Wufsus | Feb 23, 2023 | Press Releases
Zappix, a leading provider of Digital Patient Engagement solutions and On-Demand Visual Self-Service, has signed with a healthcare provider in the United States for their Gastroenterology department, further solidifying its position in the healthcare industry. The...
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