See yourself build the future.

Zappix Customer Success

The Zappix visual revolution needs the right team.

At Zappix, we’re committed to making the customer service journey as user-friendly as possible. Our action-oriented, close-knit team of leaders, builders, and helpers are focussed on creating the best platform possible while helping each other grow and execute at the highest level.

Project Manager

Burlington, MA

We’re looking for a customer-facing Project Manager (PM) who enjoys talking to customers, understanding their needs, and solving problems. This position is for someone who loves to create new solutions and resolve customer problems. The PM is the trusted advisor who will manage all aspects of the customer lifecycle. From deployment and product adoption to alignment with the customers’ long-term goals for their Zappix service.

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Customer Success Manager

Burlington, MA

Customer Success Manager is a key part of our Customer Success organization. The CSM is the trusted advisor who will manage all aspects of the customer lifecycle. From deployment and product adoption to alignment with the customers’ long-term goals for their Zappix service. The role combines pre-launch project management responsibility with post-launch customer management – consulting with clients to help them utilize our state-of-the-art solutions for their best success and ongoing relationship management.

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Working Together, For The Future

From top to bottom, the Zappix community works as a team. As we build the future of customer experience, our employee’s experiences frame the heart of our platform. Together we combine talents, perspectives, and skills to form an interconnected, supportive work environment with excellence as the main objective. The entire team is excited to welcome the next addition to the community as we dive head-long into the next project, brainstorm session, or office lunch.
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