Sales Manager

Burlington, MA

Come join Zappix in Burlington MA and be part of a group bringing amazing new technology to the market. With high-profile customers and industry-leading partners, Zappix is changing how consumers connect with businesses by bringing On-Demand Digital Customer Service and Visual Self-Service solutions to the market.

Zappix is a privately held software company offering patented cloud-based technology geared to the smartphone era that transforms the Customer Care Experience. Our On-Demand technology enables digital self-service solutions that improve customer satisfaction, increase Self-Service rates, and reduce costs.

The company utilizes cutting-edge cloud-based technology, including AI, Robotic Process Automation (RPA), IVA and bots, Actionable Analytics and reports leveraging Big Data, and more.

Position Summary

Zappix is looking for an ambitious and energetic Sales Manager to drive sales across multiple verticals. The Sales Manager will be responsible for closing deals while remaining knowledgeable and up-to-date on the offering, market updates, and the competitive landscape.

We are looking for a passionate person — a true hunter with the ability and hunger to close new deals.

The position is located in Burlington, MA.

Key Responsibilities

  • Conduct research to identify customer needs

  • Arrange business meetings with prospective clients and partners

  • Promote the company’s products/services addressing or predicting clients’ objectives

  • Drive the sales process to closure and win new business

  • Build long-term relationships with new and existing customers and partners

Required Qualifications

  • 3+ years in selling enterprise-grade digital SaaS solutions — a must

  • Prior experience in selling Contact Center solutions – a major advantage

  • A zeal for crushing quotas and proven ability to exceed goals and metrics

  • Passion for understanding the solutions you sell and how they fit into the prospects’ ecosystem

  • Great communicator — with prospects, customers, partners, and co-workers

  • Proven track record in selling solutions to business and technology teams

  • Strong capability to work effectively both independently and as a team player in a fast-paced, cross-cultural, start-up environment

  • Authorized to work in the US

Additional Details

  • Full-time

  • Competitive Salary, Bonus, and Stock options

  • Full medical insurance

  • 401K

Apply Now:

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About Zappix

Zappix is a privately held software company with a cool, innovative, and sophisticated cloud-based smartphone technology that transforms the Customer Care Experience by providing a digital self-service solution that improves Customer Satisfaction, increases Self-Service Rates and reduces Costs. The company utilizes cutting edge cloud-based technology, including automation (RPA), Actionable Analytics, NLP, Chatbots, Big Data and more.