by Johnny Rosa | Jun 1, 2021 | Press Releases
Zappix Launches Agent Assist Solution to Accelerate Contact Center Interactions Zappix, the leading AI-Powered Mobile On-Demand Customer Service and Visual IVR solutions provider, announced it has launched an Agent Assist solution. BURLINGTON, MASS. (PRWEB) June 01,...
by Johnny Rosa | Apr 22, 2021 | Press Releases
Zappix Reports Increased Market Growth for Digital Self-Service and Visual IVR in 2021 The leading Visual IVR and mobile On-Demand Self-Service vendor has seen demand for its flagship solution continue to grow this year on the back of accelerated contact center...
by Johnny Rosa | Mar 24, 2021 | Press Releases
Zappix Visual IVR Is Now Available on Genesys AppFoundry Zappix, the leading Visual IVR and Digital Self-Service Solutions provider, combines its flagship solution with the Genesys Customer Experience Platform to bring modern automation and innovation to contact...
by Johnny Rosa | Mar 9, 2021 | Press Releases
Zappix Partners with Lifesize to Provide Visual IVR Solutions Zappix, the leading Visual IVR and Customer Self-Service Solutions provider, has partnered with Lifesize, a leader and global provider of cloud contact center and video meeting solutions, to bring modern...
by Johnny Rosa | Mar 3, 2021 | Press Releases
Zappix Launches Six More Visual IVR and Digital Self-Service Customers in 2021 The leading Visual IVR and Digital Self-Service vendor announced it has launched solutions for six more customers since the beginning of 2021. BURLINGTON, MASS. (PRWEB) Mar. 03, 2021 —...
by Johnny Rosa | Feb 10, 2021 | Press Releases
Zappix Sees Continuous Demand for Digital Self-Service to Begin 2021 The leading Visual IVR and Digital Self-Service vendor has seen the increased demand for its Customer Service and Digital Patient Engagement solutions continue into 2021. BURLINGTON, MASS. (PRWEB)...
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