REACH OUT TO CUSTOMERS
Connect with your customers through the best channel available at the best time possible
Targeted, personalized communication guides customers to the service solutions they need, cultivating the best customer experience and providing a comprehensive end-to-end solution.
Zappix Outbound Engagement leverages digital and voice channels to get the right message to the right audience exactly when they need it.
Outbound Engagement is transforming no-shows for healthcare providers:
Preempt customer service calls and enhance CX by proactively messaging customers before they need to complain.
Net Promoter Score
Zappix experiences earn an average NPS over 82 thanks to fast solutions and user-friendly interfaces.
Connect when it counts
Reach out to customers proactively and streamline the engagement process with Zappix Outbound Engagement. Confirm appointments, inform or prepare customers, and get ahead of the curve on customer service interactions by sending the right message to the right customers at the right time.