Communications Equipment Company

Communications Equipment Company

Zappix Case Studies     Communications Equipment Company Creating a better customer experience with rich visual interfaces Problem A global leader in mission-critical communications and analytics wanted to improve their customer experience and reduce...
Arts & Crafts Retailer

Arts & Crafts Retailer

Zappix Case Studies     Arts & Crafts Retailer Visual IVR Drives Customer Satisfaction & Loyalty Problem The customer care team at one of the largest arts and crafts retailers in the U.S. had been utilizing a traditional IVR (Interactive Voice...
Gastroenterology Department

Gastroenterology Department

Zappix Case Studies     Gastroenterology Department Improving patient communication pre and post procedure Problem A leading GI healthcare provider was looking for a digital solution to enhance patient engagement, better prepare patients for appointments,...
National Recovery Agency

National Recovery Agency

Zappix Case Studies     National Recovery Agency Increasing digitalization in the collections process Problem The National Recovery Agency identified a need to increase digitalization in their collections process. They looked to reduce barriers to payment...
Digital Health SaaS

Digital Health SaaS

Zappix Case Studies     Digital Health SaaS Provider Improving customer service by shifting common call types to visual self-service Problem The global leader and premier provider of digital health and wellbeing SaaS solutions and services wanted to deflect...