Press Releases
Zappix Enhances Its Digital Patient Engagement Solution To Improve Patient Outcomes And Reduce Staff Burden
Zappix has enhanced its Digital Patient Engagement solution with various features designed to further improve patient outcomes, reduce administrative burden on staff, and transform patient experience. Zappix transforms patient …
Zappix and Premiere Response Partner to Deliver Omnichannel Visual Self-Service Customer Care
Zappix, the leading On-Demand Visual Self-Service Provider, and Premiere Response, a leading domestic omnichannel contact center, announced a partnership to deliver innovative self-service customer engagement solutions …
Zappix Reports Accelerated Growth During 2021 — Clients, Partners, Team, and Product Offering
Zappix reports major growth during 2021 in all aspects — business (booking, cash flow, revenue, pipeline), on-boarding over two dozen new brands, signing strategic partnerships, recruitment of key members of the team, and significant expansion of …
Zappix Launches Self-Service Claims Management Solution for Insurance Providers
Zappix, the leading Visual Self-Service solutions provider, has launched a Claims Management solution empowering users to complete all claim related interactions via a self-service visual bot. The solution allows users to submit forms, upload photos and documents as needed …
Zappix Launches over 10 New Brands with Multiple Partners
Zappix, the leading Visual Self-Service solutions provider, is expanding its work with partners by launching over 10 new brands in November ahead of the busy holiday season for retail and winter spike for roadside assistance providers. The company’s partners largely deploy its flagship Visual IVR solution …
Zappix Announces Expanded Talkdesk Partnership with Integrated Visual Self-Service Solutions
Deepened integration between Zappix Visual IVR and Talkdesk API gateways combine with the companies’ focus on customer satisfaction and intelligent automation to pave the way for customer experiences that are …
Zappix and Partner Intelidata Announce Mitsui Sumitomo Seguros as Newest Visual IVR Customer
Mitsui Sumitomo customers in Brazil will now enjoy a quick, easy, and automated process when searching for information about the status of a claim, viewing payment history, or requesting a copy of their insurance policy or other …
Zappix Launches Visual Self-Service for Healthcare Solutions Provider in Under Two Weeks to Meet Urgent Deployment Need
Zappix, the leading On-Demand Visual Self-Service Provider, has launched its flagship self-service Visual IVR solution for a leading healthcare solutions provider in under two weeks …
Zappix Expands Its On-Demand Visual Self-Service Offering With C-Zentrix Video Call and Text Chat Integrations
Zappix, the leading On-Demand Visual Self-Service provider, has expanded its innovative digital customer service offering by integrating video call and text chat solutions from C-Zentrix into …