Press Releases
Zappix Reports Major Business Growth During 2020 and Record Breaking Interactions With Its Solutions
Zappix reports strong booking during 2020, more than tripling the amount of clients deploying its solutions, signing multiple strategic partnerships, and building a robust foundation for …
Zappix Reports Record-High Number of Self-Service Interactions During Holiday Season
The added volume of e-commerce business combined with an increase in the adoption of Zappix services this year has created the surge in requests for self-service …
Zappix Launches Five New Visual IVR and IVA Customers Across Multiple Verticals To Start Q4
Zappix, the leading Visual IVR and Mobile On-Demand Digital Self-Service solutions provider, announced a successful start to Q4, 2020, launching five new implementations of its flagship …
Zappix and Fonative Team Up to Deliver Secure Next-Gen Self-Service Technology to Contact Centers
Zappix, the leading Visual IVR and self-service customer service provider, and Fonative, the compliant communications company, have teamed up to provide more new services that contact …
Zappix Partners with Customer Touch Point to Improve Customer Experiences
Together, Customer Touch Point and Zappix empower their customers with the knowledge, tools, and processes needed to deliver effortless customer and patient experiences across every single …
Zappix Announces Multiple New Customers Launching “Back To Work” Solution Helping to Overcome COVID-19 Challenges
The Zappix “Back To Work” solution delivers proactive daily symptom assessments via dynamic SMS or email links to keep employees, visitors, and customers safe during COVID-19
Zappix Partners with HGS Digital to Deliver Intelligent Virtual Assistant and Payment Bots
Fast, intuitive, and effective Zappix customer self-service experiences further enhance the frictionless customer experiences HGS Digital delivers with its suite of products and services
Zappix Expands its BPO & BPS Digital Self-Service Solution to Allow for Optimized Services Following COVID-19 Outbreak
Zappix has enhanced its Mobile On-Demand self-service offering to offer increased revenues, optimized services, and enhanced customer service
Zappix Sees High Demand for Visual IVR and Mobile Self-Service After COVID-19 Outbreak
Zappix, the leading Visual IVR and Mobile On-Demand App vendor, has seen a sharp increase in demand for its flagship customer service automation products since the outbreak of COVID-19