Press Releases
Zappix to Showcase Digital and Visual Self-Service Expertise at NECCF Spring Forum
Zappix, the leading Visual Self-Service provider, is excited to join the upcoming Northeast Contact Center Forum (NECCF) Spring Forum, which will be held at the Franklin Country Club on March 14th, 2023…
Zappix Expands Within Healthcare and Signs another Gastroenterology Provider for its Digital Patient Engagement Solution
Zappix, a leading provider of Digital Patient Engagement solutions and On-Demand Visual Self-Service, has signed with a healthcare provider in the United States…
Zappix Announces Partnership with Cozera – Integrating Self-Service with Secure Identity Authentication-as-a-Service
Zappix, the Premier Provider of Visual IVR and Self-Service Solutions, partners with Cozera to provide an integrated solution of Self-Service and Secure Identity Authentication to Contact Centers.
Zappix Announces Significant Business Growth and Record-Setting Usage in the Year 2022
Zappix reports significant business growth during 2022 with close to 100% growth year over year, over a dozen new brands signing up for Zappix solutions, onboarding new clients via strategic partnerships, and record-setting usage…
Zappix Signs Two New Customers Through a Strategic Partnership as Self-Service Demand Rises
In response to the continued demand for automated self-service solutions for customer service call centers, the leading Visual Self-Service solutions provider has signed two new customers. Zappix, the leading Visual Self-Service solutions…
Zappix Announces Expansive Integration with Salesforce.com for Their Self-Service Automation Platform
Zappix, the Visual Self-Service provider, has announced the launch of comprehensive Salesforce pre-built integrations for their solution, enhancing automation throughout the entire user journey.
Zappix Launched Referral Management Service with a Healthcare Provider to Improve Patient Leakage
Zappix has deployed an automated digital engagement solution that reminds patients of their referrals, explains the importance of those procedures, and drives the scheduling of appointments. The service has replaced a costly manual…
North American Retailer Launches Zappix Visual Self-Service Solution to Overcome Agent Capacity Shortages
A national retailer for electronics launched Zappix Visual IVR to redirect inbound callers to digital self-service functions to overcome agent capacity shortages, reduce the number of calls agents receive…
Zappix Launches Visual Self-Service Solutions for Two New Customers in the Retail and Travel & Hospitality Industries
Zappix, a leading Visual and Digital Self-Service provider, has announced the launch of its services for new customers in diverse verticals. The company is …