Press Releases
Zappix and Fonative Team Up to Deliver Secure Next-Gen Self-Service Technology to Contact Centers
Zappix, the leading Visual IVR and self-service customer service provider, and Fonative, the compliant communications company, have teamed up to provide more new services that contact …
Zappix Partners with Customer Touch Point to Improve Customer Experiences
Together, Customer Touch Point and Zappix empower their customers with the knowledge, tools, and processes needed to deliver effortless customer and patient experiences across every single …
Zappix Announces Multiple New Customers Launching “Back To Work” Solution Helping to Overcome COVID-19 Challenges
The Zappix “Back To Work” solution delivers proactive daily symptom assessments via dynamic SMS or email links to keep employees, visitors, and customers safe during COVID-19
Zappix Partners with HGS Digital to Deliver Intelligent Virtual Assistant and Payment Bots
Fast, intuitive, and effective Zappix customer self-service experiences further enhance the frictionless customer experiences HGS Digital delivers with its suite of products and services
Zappix Expands its BPO & BPS Digital Self-Service Solution to Allow for Optimized Services Following COVID-19 Outbreak
Zappix has enhanced its Mobile On-Demand self-service offering to offer increased revenues, optimized services, and enhanced customer service
Zappix Sees High Demand for Visual IVR and Mobile Self-Service After COVID-19 Outbreak
Zappix, the leading Visual IVR and Mobile On-Demand App vendor, has seen a sharp increase in demand for its flagship customer service automation products since the outbreak of COVID-19
Zappix Has Launched Its Visual IVR Solution With Two More Customers
Zappix has launched its flagship Visual IVR solution for two more customers. Zappix has seen increased demand for its Visual IVR solution in recent months as businesses handle the significant impact of COVID-19 on contact centers
Zappix Partners with Firstsource to Provide Visual IVR Solutions
Zappix, the leading Visual IVR and Customer Self-Service Solutions provider, has partnered with Firstsource, the leading provider of customized Business Process Management (BPM) services to bring modern automation and innovation to
GRM Document Management Launches Zappix Back To Work Solution To Help With COVID-19 Reopening
Zappix, the leading Mobile On-Demand App vendor, has launched a mobile-based visual solution to help GRM Document Management adapt their workforce management to COVID-19
