Deflect calls with Zappix digital self-service capabilities. Automate pricing quotes, enhance shipment tracking, and stream instructional videos to transform the user journey.
Instantly available On-Demand Customer Service solutions enhance customer loyalty, increase repeat customers, and improve Customer Lifetime Value (CLV). Guide customers through the complicated shipping and logistics process with Zappix automation and the most user-friendly digital channels available. Timely alerts proactively sent by Zappix RPA bots complement instant customer access to every update to reduce calls to live agents and create a state of the art end-to-end automated CX.