Zappix White Papers
Revolutionary technology helping prevent, deflect, and optimize customer service calls.
Today’s patients are bringing expectations from the consumer market into their healthcare interactions and healthcare providers, hospitals, and health systems must increase investment in the process of merging customer & patient engagement mindsets to compete.
Learn how Zappix Visual Self-Service solutions power premiere customer experiences at every step of the customer service journey. The cloud-based solutions improve the customer journey during contact center interactions. The open platform enables workflow automation, rapid deployments, and seamless integration to back-end systems (CRMs, ERPs, etc.), and IVRs.