LOGISTICS & SERVICES
Simplify a complex shipping and logistics process with easy to use self-service capabilities.
Customers instantly monitor shipment status and logistics and services providers automatically send personalized, timely updates to reduce calls to live agents and cut contact center costs.
Automates repetitive, non-revenue generating inbound calls
Automates, timely outbound updates for customers
Reduces Average Handle Time (AHT)
Lowers contact center costs by reducing calls to agents
Improves customer experience
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