Actionable Analytics

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The Zappix Actionable Analytics suite provides two levels of insights for enterprises — Business Intelligence & Actionable Analytics. Business Intelligence includes trends analysis, operational reports, and insights regarding the customers’ journey created in real-time with data about all customer interactions. Actionable Analytics helps enterprises make informed decisions and take actions based on behavioral parameters set in advance. The Zappix analytics engine puts all the information managers and executives need to succeed just a click away.

Zappix Business Insights track every step of the user journey in real time. Every menu selection in Multi Menu and time spent on forms in On Demand is immediately saved for analysis and examination. Leverage a better understanding of your users to perfect the customer experience.

Customizable parameters alert managers and executives when user trends go beyond enterprise-defined benchmarks. Understand how every aspect of the user journey is growing with actionable alerts pushed directly to those who need to know.

Know how your CX compares to industry data with insights compiled from across the market.  Give context to your analytics insights and learn how the industry is trending, not just your individual enterprise.

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Actionable Analytics

actionable analytics empty overlay
Play Video

The Zappix Actionable Analytics suite provides two levels of insights for enterprises — Business Intelligence & Actionable Analytics. Business Intelligence includes trends analysis, operational reports, and insights regarding the customers’ journey created in real-time with data about all customer interactions. Actionable Analytics helps enterprises make informed decisions and take actions based on behavioral parameters set in advance. The Zappix analytics engine puts all the information managers and executives need to succeed just a click away.

Zappix Business Insights track every step of the user journey in real time. Every menu selection in Multi Menu and time spent on forms in On Demand is immediately saved for analysis and examination. Leverage a better understanding of your users to perfect the customer experience.

Customizable parameters alert managers and executives when user trends go beyond enterprise-defined benchmarks. Understand how every aspect of the user journey is growing with actionable alerts pushed directly to those who need to know.

Know how your CX compares to industry data with insights compiled from across the market.  Give context to your analytics insights and learn how the industry is trending, not just your individual enterprise.

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