Always On

Zappix Visual IVR
Play Video

Introduce users to true omnichannel customer care with the Zappix Always On digital self-service platform. Embed URLs in webpages, add links to email signatures, print QR codes on brochures, and connect consumers to the answers they're looking for on any and every channel they use. Always On gives users a consistent platform to return to every time they need help, without ever needing assistance from a live contact center agent.

Embed Zappix Always On into emails, webpages, fliers, and more using URL addresses and QR codes. Let users reach your customer support through any and every channel they access. The Visual IVR solution users love is delivered every way they need with the Always On platform.

IVR has finally evolved. Our constantly connected society demands immediate solutions delivered in effortlessly understandable packages. Give users the tools to answer questions on their own without ever needing to talk to a contact center agent.

Totally bypass traditional IVR altogether. The Zappix Always On platform gives users a stable connection to come back to time and time again. Not only avoiding live agent interactions, but deflecting the need for customers to call your contact center at all.

Use Cases

Retail
human resources scheduling image
Retail

Manage Hours

View and edit work schedules or vacation time securely
Banking
FAQs
Banking

FAQs

Learn the details of complex accounts with informative visual FAQs
Insurance
insurance ivr calls image
Insurance

Schedule Calls

Find the right time to speak with an insurance agent
Retail
mobile payroll for human resources solutions
Retail

Payroll Access

View compensation and connect bank accounts digitally

Always On

Zappix Visual IVR
Play Video

Introduce users to true omnichannel customer care with the Zappix Always On digital self-service platform. Embed URLs in webpages, add links to email signatures, print QR codes on brochures, and connect consumers to the answers they're looking for on any and every channel they use. Always On gives users a consistent platform to return to every time they need help, without ever needing assistance from a live contact center agent.

Embed Zappix Always On into emails, webpages, fliers, and more using URL addresses and QR codes. Let users reach your customer support through any and every channel they access. The Visual IVR solution users love is delivered every way they need with the Always On platform.

IVR has finally evolved. Our constantly connected society demands immediate solutions delivered in effortlessly understandable packages. Give users the tools to answer questions on their own without ever needing to talk to a contact center agent.

Totally bypass traditional IVR altogether. The Zappix Always On platform gives users a stable connection to come back to time and time again. Not only avoiding live agent interactions, but deflecting the need for customers to call your contact center at all.

Manage Hours
View and edit work schedules or vacation time securely
Schedule Calls
Find the right time to speak with an insurance agent
FAQs
Learn the details of complex accounts with informative visual FAQs
Payroll Access
View compensation and connect bank accounts digitally