OUTBOUND ENGAGEMENT

outbound engagement image

The Zappix self-service platform connects companies directly to consumers. The outbound engagement platform allows businesses to proactively message customers, providing scheduled reminders for appointments, bill payments, promotional follow-ups and more. Reduce friction in the customer experience by offering users status updates and notifications as they happen, without requiring repetitive user-initiated check-ins. Every outbound engagement message ties directly back to the Visual IVR platform, allowing users to seamlessly take action once they are notified.

Outbound Engagement gives businesses the power to communicate important information as needed, without requiring tiresome consumer-initiated check-ins and avoiding customer inquiries. 

Create campaigns to automatically communicate with lists of users to streamline the connection process. Analyze the results of each campaign with actionable analytics and powerful insights.

Each outbound engagement campaign connects users to powerful self-service thanks to Visual IVR. Let users know what they need to do and connect them to the tools they need to accomplish those tasks straight from their smartphones.

Outbound Engagement

outbound engagement image

The Zappix self-service platform connects companies directly to consumers. The outbound engagement platform allows businesses to proactively message customers, providing scheduled reminders for appointments, bill payments, promotional follow-ups and more. Reduce friction in the customer experience by offering users status updates and notifications as they happen, without requiring repetitive user-initiated check-ins. Every outbound engagement message ties directly back to the Visual IVR platform, allowing users to seamlessly take action once they are notified.

Outbound Engagement gives businesses the power to communicate important information as needed, without requiring tiresome consumer-initiated check-ins and avoiding customer inquiries. 

Create campaigns to automatically communicate with lists of users to streamline the connection process. Analyze the results of each campaign with actionable analytics and powerful insights.

Each outbound engagement campaign connects users to powerful self-service thanks to Visual IVR. Let users know what they need to do and connect them to the tools they need to accomplish those tasks straight from their smartphones.