National Recovery Agency

National Recovery Agency

Zappix Case Studies     National Recovery Agency Increasing digitalization in the collections process Problem The National Recovery Agency identified a need to increase digitalization in their collections process. They looked to reduce barriers to payment...
BPO Case Study

BPO Case Study

Zappix Case Studies     Business Process Outsourcing  BPO partner reducing costs and staying competitive with modern self-service Problem A BPO partner wanted to stay competitive in the modern customer service landscape and deliver digital automation that...