Human Resources

Constantly connected self service capabilities

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NPS Ease of Use Score
-
Fewer Seconds AHT
%
Call Containment Rate
%
Customers Return Directly
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Increase Self Service

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Reduce Calls to Live Agents

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Lower Costs at Contact Centers

Use Cases

mobile payroll for human resources solutions

Payroll Access

View upcoming and previous compensation and connect bank accounts digitally
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Manage Hours

View and change work schedules and vacation time with secure mobile logins
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Video Training

Develop internal talent with video training and streaming tutorials
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Submit Complaint

Secure employee concern submissions
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View Records

Digitally access employment records and tax forms
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Personal Info

Access and edit personal information and contact details

Always On

Quickly and consistently connect users to your enterprise with the Zappix Always On solution. Always On gives users a single point of entry for convenient customer care success.

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On Demand

Our continually mobile-oriented culture demands instant gratification. Solve employee problems immediately when users call IVR equipped with Zappix On Demand technology.

Multi Menu

The Zappix cloud-based virtual app environment empowers antiquated IVR platforms with full visual menus to transform the user journey and enhance employee satisfaction.

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Human Resources

Human Resources

Constantly connected self service capabilities

Human Resources visual ivr vertical page image

Increase Self Servce

Reduce Calls to Live Agents

Lower Costs at Contact Centers

mobile verticals icons
  • Payroll Access

    View upcoming and previous compensation and connect bank accounts digitally

  • Manage Hours

    View and change work schedules and vacation time with secure mobile logins

  • Video Training

    Develop internal talent with video training and streaming tutorials

  • Submit Complaint

    Secure employee concern submissions

  • View Records

    Digitally access employment records and tax forms

  • Personal Information

    Access and edit personal information and contact details

Always On

Give customers an omnichannel solution for managing payroll or checking schedules. Always On connections allow for repeated use by users interacting with the same service solutions again and again over time. Embed URLs in websites, add links to email correspondence, and add QR codes to printed material. Every way users connect is transformed by this innovative Zappix digital self-service solution.

On Demand

Our continually mobile-oriented culture demands instant gratification. Solve employee problems immediately when users call IVR equipped with Zappix On Demand technology.

Multi Menu

The Zappix cloud-based virtual app environment empowers antiquated IVR platforms with full visual menus to transform the user journey and enhance employee satisfaction.