Zappix automates patient access with AI-powered self-service and proactive outreach that guides patients to schedule care digitally. Reduce call volume, improve referral conversion, and expand patient access.
Zappix automates patient access with AI-powered self-service and proactive outreach that guides patients to schedule care digitally. Reduce call volume, improve referral conversion, and expand patient access.
Resolve routine requests automatically - without adding staff.
AI-powered automation handles common calls and patient requests, helping healthcare organizations improve access to services, reduce call volume, and optimize operational resources.
Zappix modernizes patient access through conversational AI and industry-leading Visual IVR experiences. Patients can easily schedule appointments, navigate care options, update information, and resolve requests through intuitive voice and digital interactions, without waiting on hold.
Conversational AI Self-Service
Resolve routine requests automatically - without adding staff.
AI-powered automation handles common calls and patient requests, helping healthcare organizations improve access to services, reduce call volume, and optimize operational resources.
Zappix modernizes patient access through conversational AI and industry-leading Visual IVR experiences. Patients can easily schedule appointments, navigate care options, update information, and resolve requests through intuitive voice and digital interactions, without waiting on hold.
Referral Management
Turn referrals into booked appointments - automatically.
Eliminate manual outreach and reduce scheduling delays. Intelligent digital engagement connects with patients, guides them through self-service scheduling, and improves referral conversion while reducing the burden on your access center.
Zappix Referral Management enables healthcare organizations to proactively engage patients who have received a referral but have not yet scheduled an appointment. Automated outreach workflows deliver timely education and scheduling options directly to patients’ devices, increasing referral conversion rates and dramatically improving booked appointment volume.
Referral Management
Turn referrals into booked appointments - automatically.
Eliminate manual outreach and reduce scheduling delays. Intelligent digital engagement connects with patients, guides them through self-service scheduling, and improves referral conversion while reducing the burden on your access center.
Zappix Referral Management enables healthcare organizations to proactively engage patients who have received a referral but have not yet scheduled an appointment. Automated outreach workflows deliver timely education and scheduling options directly to patients’ devices, increasing referral conversion rates and dramatically improving booked appointment volume.
Live Chat
Provide real-time support without increasing call volume.
Live Chat enables patient access and contact center teams to communicate with patients through secure, real-time messaging.
Teams can initiate chats via text notification or respond to inbound inquiries, allowing them to answer questions, share documents, and schedule appointments directly within the chat interface while managing multiple conversations simultaneously.
The result is faster issue resolution, improved communication efficiency, and a more convenient experience for patients.
Live Chat
Provide real-time support without increasing call volume.
Live Chat enables patient access and contact center teams to communicate with patients through secure, real-time messaging.
Teams can initiate chats via text notification or respond to inbound inquiries, allowing them to answer questions, share documents, and schedule appointments directly within the chat interface while managing multiple conversations simultaneously.
The result is faster issue resolution, improved communication efficiency, and a more convenient experience for patients.
Patient Outreach
Engage patients proactively throughout their care journey.
Zappix enables provider teams to create and launch automated, targeted engagement campaigns across multiple channels.
From referral follow-ups and appointment preparation to post-procedure communications, organizations can guide patients through each step of their care journey with personalized, mobile-first messaging—without increasing manual workload.
Managed through a single, intuitive platform with built-in analytics, teams can streamline outreach operations while keeping patients informed, prepared, and connected to care.
Patient Outreach
Engage patients proactively throughout their care journey.
Zappix enables provider teams to create and launch automated, targeted engagement campaigns across multiple channels.
From referral follow-ups and appointment preparation to post-procedure communications, organizations can guide patients through each step of their care journey with personalized, mobile-first messaging—without increasing manual workload.
Managed through a single, intuitive platform with built-in analytics, teams can streamline outreach operations while keeping patients informed, prepared, and connected to care.
