Facilitate a seamless care journey for your patients through digital intake processes.
More than simple appointment reminders, the Zappix Scheduling and Appointment Confirmation solution engages patients with automated visual interactions, empowering them to confirm, cancel, schedule, or reschedule appointments.
Educate patients on the significance of procedures like colonoscopies, upper endoscopies, and ERCPs, ensuring they understand the importance of their recommended treatment.
Gastroenterology practices can leverage Zappix to effectively promote their services while simplifying the appointment booking process for patients. With a fully automated workflow, Zappix minimizes manual efforts for staff, streamlining administrative tasks and enhancing overall efficiency. By improving patient care and reducing referral leakage, Zappix contributes significantly to optimizing operational processes within gastroenterology centers, ultimately enhancing the quality of care provided to patients.
Track and analyze every step of the patient journey to understand which use cases get the most volume, where patients get stuck, and what they really think about their experiences.
Every interaction is tracked on Zappix platforms and presented using the intuitive Zappix analytics dashboard. Surveys automatically served at the end of visual experiences collect the voice of patients and give direct insight into what they care about. See what needs users access most often, and when different types of requests increase or decrease to get a complete understanding of your patients.
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Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.
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