See yourself build the future.

The Zappix visual revolution needs the right team.

At Zappix, we’re committed to making the customer service journey as user-friendly as possible. Our action-oriented, close-knit team of leaders, builders, and helpers are focussed on creating the best platform possible while helping each other grow and execute at the highest level.

Customer Success

Customer Success Manager

Burlington, MA

Customer Success Manager is a key part of our Customer Success organization. The CSM is the trusted advisor who will manage all aspects of the customer lifecycle. From deployment and product adoption to alignment with the customers’ long-term goals for their Zappix service. The role combines pre-launch project management responsibility with post-launch customer management – consulting with clients to help them utilize our state-of-the-art solutions for their best success and ongoing relationship management.

Sales

Channel Partner Manager

Burlington, MA

We’re looking for a Channel Partner Manager that will recruit, develop, and scale channel and strategic partners across the ecosystem and will help develop the partners to engage with their customers around Zappix solutions.

Sales & Business Development Executive

Burlington, MA

Zappix is looking for ambitious and energetic Sales Executive to help us expand our clientele. The Sales Executive will be responsible for closing deals coming from the inside sales team as well as identifying new opportunities, while remaining knowledgeable and up-to-date on the offering, market updates, and the competitive landscape. We are looking for a passionate person, a true hunter with the ability and hunger to close new deals.

Engineering

Experienced Full-Stack Engineer

Yerevan, Armenia

Zappix is looking for a talented full-stack engineer with experience developing highly scalable architectures. Working in our team means dealing with some of the latest technologies available in the world. Constant developer growth and interesting projects developed from scratch are guaranteed.

Full Stack Software Developer

Burlington, MA

A part of the Engineering team, you will help us design, build, and manage the Zappix Visual IVR solution, Customer Service Bots, Agent Collaboration Tools and other digital transformation solutions. In this role, you will work closely with an international team that owns the solutions, top to bottom. You will design, build, and test solutions to real customer problems. You will deploy those solutions to AWS using industry best practices.

Working Together, For The Future

From top to bottom, the Zappix community works as a team. As we build the future of customer experience, our employee’s experiences frame the heart of our platform. Together we combine talents, perspectives, and skills to form an interconnected, supportive work environment with excellence as the main objective. The entire team is excited to welcome the next addition to the community as we dive head-long into the next project, brainstorm session, or office lunch.