Engage your patient population with their preferred communication preference, utilize your staff’s time efficently, and empower your patients to play an active role in their heart health.
Keep patients on schedule and connected to the care they need through detailed pre and post instructions, streamlined scheduling options for referrals and follow up appointments to increase patient satisfaction and provide high quality care.
Throughout the week preceding an appointment, Zappix automated patient engagement alerts patients of what medication to take and where to pick it up, the importance of fiber and water intake, directions and parking information for their procedure location, reminders at scheduled intervals the day of their procedure, and a follow up message after the appointment with a health check-in or satisfaction survey.
Educate patients on the significance of procedures like cardiac catheterization, angioplasty and stent placement and others, ensuring they understand the necessity for their specific procedure.
Gastroenterology practices can leverage Zappix to effectively promote their services while simplifying the appointment booking process for patients. With a fully automated workflow, Zappix minimizes manual efforts for staff, streamlining administrative tasks and enhancing overall efficiency. By improving patient care and reducing referral leakage, Zappix contributes significantly to optimizing operational processes within gastroenterology centers, ultimately enhancing the quality of care provided to patients.
Track and analyze every step of the patient journey to understand which use cases get the most volume, where patients get stuck, and what they really think about their experiences.
Every interaction is tracked on Zappix platforms and presented using the intuitive Zappix analytics dashboard. Surveys automatically served at the end of visual experiences collect the voice of patients and give direct insight into what they care about. See what needs users access most often, and when different types of requests increase or decrease to get a complete understanding of your patients.
Please contact us to set a call with our implementation experts
Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.
© 2024 Zappix, Inc. All Rights Reserved.
