Client Stories - Zappix

Client Stories

Transforming the customer journey with an AI-Powered Digital Engagement platform to improve the quality of care and increase customer satisfaction.

Play Video about Zappix Digital Engagement: Personify Health Testimonial

Personify Health

Hear from one of our clients how Zappix Digital Engagement has transformed their customer experience.

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Tufts Medical Center

See how automated appointment scheduling and outreach improves the patient experience and reduces administrative burdens for healthcare providers.

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BILH Beverly GI

Discover how automated pre-procedure instructions and patient outreach can better prepare patients for appointments, alleviate administrative burdens, and significantly reduce no-shows.

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GRM Document Management

Discover how Zappix has transformed their operations by automating manual outreach and providing a seamless self-service solution for their members.

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About Us

Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.

Contact

25 Burlington Mall Road, Burlington, MA 01803

+1 (781) 739-2770

marketing@zappix.com

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