Cultivate fast, seamless communication between providers & patients
Automated On-Demand Apps, Visual IVR, and No-Show solutions, as well as proactive outreach capabilities improve quality of care, increase clinic efficiency, and achieve better business results.
Lahey Health found great success using the Zappix Digital Patient Engagement solution at their Medical Weight Loss clinic.
“By offering [Zappix] to our patients we take patient engagement to the next level and provide an improved patient experience.”
Amanda G. Powell, MD
Director of Medical Weight Loss at Lahey Hospital & Medical Center
Revolutionary Zappix technology turns patient interactions into state of the art self-service experiences, smoothly guiding them directly to the answers patients need whenever and wherever they need them.
Frictionless digital patient experiences consistently earn Net Promotor Scores (NPS) over 85, and successfully resolve almost every call forwarded to them. Fast, successful, and enjoyable interactions increase patient satisfaction and improve the quality of care provided.