Transform the patient journey with an AI-Powered Digital Patient Engagement Platform to improve the quality of care and increase patient access & satisfaction.
Zappix’s Digital Patient Engagement comprised of; Automated On-Demand Apps, Visual IVR, and No-Show solutions, as well as proactive outreach capabilities improve quality of care, increase clinic efficiency, and achieve better business results.
Digital Patient Engagement automates reminders sent to customers dramatically reduce appointment no-shows and offer convenient appointment rescheduling that automatically updates your schedules.
Help turn prospects into patients with personalized, targeted messages offering event reminders, automated sign ups, and informational handouts & videos. Help more patients find healthcare.
Easily add intelligent automation to your databases with retry logic that sends appointment reminders and healthcare alerts to designated patients and automatically determines the best channel.
Make sure patients arrive at appointments and procedures prepared for success by sending appropriate preparation reminders and material on exactly the right days and times beforehand.
Lahey Health found great success using the Zappix Digital Patient Engagement solution at their Medical Weight Loss clinic.
“By offering [Zappix] to our patients we take patient engagement to the next level and provide an improved patient experience.”
Amanda G. Powell, MD
Director of Medical Weight Loss at Lahey Hospital & Medical Center
Zappix Digital Patient Engagement turns patient interactions into state of the art self-service experiences, smoothly guiding them directly to the answers patients need whenever and wherever they need them.
Frictionless digital patient experiences consistently earn Net Promotor Scores (NPS) over 85, and successfully resolve almost every call forwarded to them. Fast, successful, and enjoyable interactions increase patient satisfaction and improve the quality of care provided.
Please contact us to set a call with our implementation experts
Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.
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