Stay connected to the voice of your patients and quickly identify improvement areas
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Value-based, patient-centered care starts with fully listening to the voice of your patients. Unlock enhanced patient satisfaction by understanding patient needs, aligning caregivers & pinpointing opportunities to improve care quality.
Turn any interaction into a measurable patient experience while building a culture of patient-centric care. Deploy insightful Zappix analytics and set the best practices & procedures for your patients.
Understand a patient’s requirements and talk directly to patients and caregivers to understand how you can improve their experience.
Bridge the gap between patients and healthcare providers and welcome patients into the care improvement process to make sure their care lives up to their expectations.
Digital-first, real-time survey capabilities automatically connect to any back-end system or manager console to empower your staff to react as fast as possible to any suggestion or situation.
Increase Communication: leveraging digital surveys, healthcare practices can enhance patient engagement, improve quality of care, and foster long-term patient loyalty and satisfaction
Please contact us to set a call with our Digital Patent Engagement experts.
Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.
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