Streamline intake for new and returning patients with automated digital interactions and self-service forms.
Digital self-service forms sent to patients as soon as they book an appointment or sent along with appointment reminders reduce the need for manual data entry and allow patients to submit all information health systems need directly to EMR databases.
Empower new patients with digital intake forms, allow returning patients to update and confirm billing and insurance details, and streamline the entire intake process. Modern self-service can streamline this process and have patients complete these tedious tasks before they arrive at an appointment or procedure.
Patients can complete the intake process ahead of time to improve the patient experience, staff don’t need to hand out, manage, or input digital forms connected directly to databases and EMRs.
Shift intake procedure away from staff and greatly reduce the need to print out reams of paper forms, eliminating the cost of paper, ink, and postage for forms otherwise mailed to patients’ homes.
All too often insurance claims and other processes fall apart due to human error somewhere along the procedure path. Self-Service intake allows patients to directly submit, verify, and update their information — reducing the number of opportunities for human error to interfere.
Digital intake forms accessed on patients’ personal devices mean zero-contact curbside check-ins for patients visiting a medical facility, reducing the spread of germs through surface contact with pens and clipboards.
Please contact us to set a call with our Digital Patent Engagement experts.
Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.
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