Add AI-powered self-service and proactive constituent outreach to your existing infrastructure — reducing call volumes, cutting costs, and delivering the digital-first experience modern government demands. No rip-and-replace required.
Budget pressures, staffing shortfalls, and rising constituent demand are colliding — and traditional approaches are no longer enough.
Zappix adds a secure, visual self-service layer to your existing inbound call flows. When constituents call, Zappix sends a link to their phone — guiding them through forms, document uploads, e-signatures, and status checks without ever needing an agent or a new app download.
Call volume spikes are predictable — renewal deadlines, payment due dates, service disruptions. Zappix Intelligent Outreach automates proactive, personalized notifications across SMS, voice, email, and web — reaching constituents before they need to call you.
Carahsoft is the government technology marketplace. Procuring Zappix through Carahsoft means simplified contracting, existing vehicle compatibility, and a trusted partner relationship built for government.
Join Carahsoft and Zappix for a live demonstration of both products — built specifically for government. See real use cases, get your questions answered, and learn how agencies are cutting costs and modernizing in weeks, not years.
Registration details coming soon — request a demo below to express interest.
Talk to a Carahsoft representative about bringing Zappix to your agency. We'll walk you through the products, your procurement options, and what a rapid pilot would look like for your specific use case.
