Intelligent Outreach

Orchestrated, multi-touch campaigns across voice, text, and email, improving response rates and eliminating manual outreach effort.

01. Configure
campaigns

Define the audience, the message sequence, and the timing. Zappix handles everything else automatically.

02. Orchestrated
multi-touch outreach

Customers are engaged across voice, text, and email in a precisely timed, personalized sequence — no manual effort required.

03. Response
rates rise

Automated follow-up ensures no contact falls through the cracks. Analytics track engagement at every touchpoint.

Capabilities and Differentiators

Omnichannel. Automated. Hyper-personalized.

Omnichannel

Reach customers across voice, SMS, and email in a single coordinated campaign — from one platform.

Multi-touch

Send a one-time message or configure a full multi-touch sequence. Zappix orchestrates every follow-up automatically.

Scale

Scale from a single targeted outreach to mass campaigns — with the same level of personalization.

Fully Branded

Every message, every visual interface, every interaction reflects your organization's brand — not Zappix's.

Hyper-personalized, data driven

Messages are tailored to each recipient using real-time data — name, language, policy, balance, and more.

Comprehensive Analytics

Track delivery, open rates, response rates, and completion by channel, campaign, and individual recipient.

Customizable Campaigns to Achieve Maximum Engagement

Each touchpoint links to a branded, personalized visual experience — driving the customer to a specific action: book, pay, submit, or confirm.

Business Benefits

Millions

Of Touches Per Month

50%↓

Cost-to-Serve

75%↓

Manual Outreach

↑3x

Outbound Response Rate