Resources

Every resource you need to properly understand the innovative technology and intuitive user journeys Zappix visual experience platforms provide

White Papers

Understand exactly what makes Zappix visual experience platforms so revolutionary. Get a grasp on the potential of On Demand technology and Multi Menu functionality.

Case Studies

Examine real-world implementations of Zappix platforms. See the results of increasing self service, reducing live calls, and lowering costs at contact centers thanks to Zappix.

News

Read up on the latest in CX and user journey news. Learn how customer care is changing and how advancing technology is pushing it to places it's never dreamed of being before.

Press Releases

The latest news buzzing around the Zappix corporate office. Read about the developments around On Demand technology, Multi Menu features, and employee changes at Zappix.

Blog

The best companies are made up of the best minds. Let our user journey experts teach you about trends, technology, and tantalizing potential with our weekly blogs.

Videos

Read as much as you want, but sometimes things are best explained in video. Watch every video we've made for Zappix and better understand visual experience platforms

The Visual IVR Advantage

Visual IVR On-Demand increases self-service, lowers calls to live agents, and saves money at contact centers while providing a virtual app environment streamed directly to smartphones that users in our mobile-oriented society love.

Transform the customer journey during contact center interactions with Visual IVR solutions. Create new revenue opportunities with promotional banners, and understand customer behavior with actionable analytics.

NPS Ease of Use Score
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Fewer Seconds AHT
%
Call Containment Rate
%
Users Return Directly
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