In this video testimonial, Sue Henry, Practice Administrator at Beth Israel Lahey Hospital in Beverly, discusses how Zappix Digital Patient Engagement has revolutionized their patient communication and operational efficiency. Sue highlights the seamless automation of pre-procedure instructions, automated appointment reminders, and post-visit surveys, all of which are integrated into their...
Sam Fay, our Healthcare Sales Manager, dives into why patient no-shows are more than just a hassle—they disrupt patient care, waste resources, and impact overall efficiency. Watch the video to learn more about the impact of patient no-shows and reach out to Sam or visit our website to learn how...
Join Vee24 and Zappix, leading providers of Digital Customer Engagement tools, for an in-depth exploration of current trends in the contact center industry. Mike Malone & Bob Barrows will delve into the latest innovations and strategies designed to enhance both customer and agent experience. Discover how best to leverage AI...
In this insightful testimonial, Geza Csank, Senior Front Line Manager at Personify Health, shares how Zappix’s Digital Engagement platform has transformed their customer service experience. Discover how implementing Zappix has empowered their customers with efficient self-service options and streamlined their overall customer journey. Don’t miss this real-world success story of...
This week we sat down with Zappix President & CEO Yossi Abraham to discuss the top trends shaping contact centers in 2024. Discover insights on AI-driven automation, customer experience innovation, agent empowerment, and more. Watch now to stay ahead in the contact center world!
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Revolutionize customer engagement with Zappix’s innovative solution to empower agents, enhance call handling, and elevate customer satisfaction. Digital Agent Assist delivers digital self-service automation tools from the agents directly to customers via text and email messages, providing a seamless and efficient interaction experience.
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Empower your customers and revolutionize your customer service experience with Zappix’s omnichannel Digital Self-Service. This innovative solution enables enterprises to seamlessly implement self-service options, reducing costs, improving customer experience, and enhancing overall operational efficiency.
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Revolutionize your customer engagement with our cutting-edge technology engine. This innovative solution empowers enterprises to effortlessly connect with their customers through targeted text messages, emails, and even automated robocalls, all seamlessly orchestrated by automated workflows.
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Zappix transforms the user journey during customer service interactions – engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.
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Zappix provides On-Demand Customer Service Solutions: Visual IVR, On-Demand Apps, Outbound Engagement, and Robotic Process Automation (RPA). The cloud-based solutions enable work-flow automation, rapid deployments, seamless integration to IVRs & back-end systems, and provide a comprehensive Analytics Suite
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Join us for a lively fireside chat between GTS and Zappix, two industry leaders in the world of customer experience and digital transformation. In this conversation, they will share their insights on the latest trends, challenges, and opportunities in the field, and discuss practical strategies for businesses to deliver seamless,...
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Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.