Zappix, the leading Visual IVR and On-Demand Customer Service vendor, helped customers across industries rapidly adapt their messaging and customer outreach in response to the Coronavirus outbreak. Healthcare, retail, logistics, human resources, and other organizations …

In response to the coronavirus outbreak affecting the world and upending offices and contact centers, the leading Visual IVR provider has begun distributing its solutions at minimal cost to help healthcare companies and others operate smoothly during the crisis …

Zappix, the leader in Visual IVR and On-Demand Customer Service Solutions, has introduced powerful new personalization features for its suite of automated customer service solutions. Zappix Robotic Process Automation (RPA) powers smooth, seamless personalization for callers …

Zappix Visual IVR customer self-service solutions contained over seventy-five thousand retail and eCommerce calls and saved retailers over a hundred thousand dollars during 2019 holiday peak season …

Zappix, the leader in Visual IVR and On-Demand Customer Service Solutions, has revolutionized CX again with an expanded suite of capabilities and integrations for its flagship customer experience platform. New advancements include …

Zappix, the leader in Visual IVR and On-Demand Customer Service Solutions, has signed a new customer for its flagship CX solution. The technology company has chosen Zappix to drive customer loyalty and improve customer satisfaction by …

Zappix witnessed the combination of new enterprises and organizations utilizing its Visual IVR service, a peak season for customer service in the retail industry, and the mainstream adoption of self-service customer experiences join forces to …

The leader in Visual IVR is delivering its highly successful On-Demand Service solutions to event attendees and sponsors. The On-Demand Conference & Event Solution is perfectly suited for conference …

Leading Visual IVR vendor, Zappix, has launched its fast, easy to use, automated self-service experiences for two international retail customers. The customers will join several other retail …