Press Releases

Zappix, a Digital Patient Engagement Solutions leader, reports significant reductions in no-shows and late cancellations for Gastroenterology and Endoscopy clients utilizing its platform throughout 2023. This resulted in a transformative experience for both healthcare providers and their patients through increased operational efficiency, improved patient access, and optimized engagement. ...
Zappix, a leading provider of AI-Powered Digital Engagement Platform, is delighted to announce the launch of the enhanced Zappix Digital Outreach product. This dynamic solution empowers enterprises to refine their customer engagement strategies, fostering increased success in their outreach campaigns. ...
Zappix announces a year of substantial growth and strategic evolution throughout 2023, significant expansion of its portfolio, market recognition via industry awards, and record-setting usage by clients....

BURLINGTON, MASS. (PRWEB) December 7, 2023 — Zappix, a trailblazing AI-powered Digital Engagement Platform provider, proudly announces the recent signing of a new client, further solidifying its position as a leader in delivering cutting-edge and automated digital customer service solutions.  The latest addition to Zappix’s expanding clientele operates within the healthcare-adjacent services sector and...

BURLINGTON, MASS.(PRWEB)November 15, 2023 —Zappix, a frontrunner in Digital Patient Engagement solutions, proudly announces its latest breakthrough in healthcare technology with seamless integration into a leading Electronic Health Record (EHR) platform. This innovative development empowers patients to schedule, reschedule, and complete payments in real time, marking a significant leap forward...

BURLINGTON, MASS.(PRWEB)November 9, 2023 —Zappix, a leading AI-powered Digital Engagement Platform provider, is thrilled to announce the launch of its latest clients, two utility companies based in different European countries. This launch reflects Zappix’s unwavering commitment to transforming customer service experiences through innovative automation technology and further strengthens its presence...

In a significant milestone achievement, Zappix, a leading provider of Digital Customer Engagement Service solutions, has been honored with the prestigious “Most Innovative Healthcare Company” award for 2023 by CXO Outlook® Magazine....
Zappix, a leading provider of digital customer service solutions, announced a partnership with Repay Holdings Corporation (NASDAQ: RPAY) (“REPAY”), a leading provider of vertically-integrated payment solutions. By embedding REPAY’s payment technology…...
Zappix, a leading provider of Visual Self Service solutions, announces its latest retail client launch, further strengthening its presence in the industry. This service empowers the retail client to enhance their customer experience by offering seamless…...

BURLINGTON, MASS. (PRWEB) May 30, 2023 —Zappix,the industry-leading provider of cloud-based Digital Self-Service solutions, has partnered withOP360, a challenger BPO, to create a strategic alliance aimed at elevating their services and offering seamless customer experience solutions to companies of all scales. The partnership will combine OP360’s expertise in delivering end-to-end...

Leading Visual Self-Service Provider Zappix and User Authentication Pioneer ID-GO Collaborate to Showcase Innovative Solutions BURLINGTON, MASS.(PRWEB)May 22, 2023 —Zappix, a leading provider of Visual Self-Service solutions, andID-GO, a renowned pioneer in biometric authentication technology, are announcing their partnership as exhibitors at the upcoming NECCF event, taking place on June...

BURLINGTON, MASS.(PRWEB)May 15, 2023 —Zappix,a leading provider of Visual Self-Service solutions, has announced a partnership withProcedureFlow, a recognized leader in process documentation and optimization. Together, the two companies will combine their expertise to provide customers with an enhanced customer service experiences through the delivery of personalized and streamlined self-service options....