Press Releases

Zappix, a leading AI-Powered Digital Engagement Platform provider, has partnered with ComApp, one of the major Italian CX System Integrators, to deliver an innovative solution for a major utilities company in Europe. The implementation of this service automates the reporting process for public lighting outages, including traffic lights and street...

Burlington, MA (May 22, 2024) (Businesswire)– Zappix, a leading provider of Digital Patient Engagement Solutions, today announced it has been named a Top 10 Patient Experience Solution Provider for 2024 by Healthcare Tech Outlook Magazine. This recognition underscores Zappix’s dedication to driving digital transformation in healthcare and delivering a superior...

Zappix, a leading provider of AI-powered Digital Engagement Platform, today announced a strategic partnership with Vee24, a leader in transforming digital customer engagement. This collaboration signifies a notable advancement in customer service technology, as Zappix integrates Vee24's cutting-edge co-browsing, screen sharing, and video chat functionalities into its Digital Agent Assist...
Zappix and GTS have launched their advanced Customer Engagement Solutions and Call Center Operational Enhancements for North American enterprises and government clients, marking a significant step forward in customer service and operational efficiency....
Zappix, a leading AI-Powered Digital Engagement Platform provider, has been named one of the "Most Promising Utilities Tech Solutions Providers 2024” by CIO Review. This recognition highlights Zappix's commitment to elevating customer engagement in the utility space through modern digital engagement solutions. ...
Zappix, a Digital Patient Engagement Solutions leader, reports significant reductions in no-shows and late cancellations for Gastroenterology and Endoscopy clients utilizing its platform throughout 2023. This resulted in a transformative experience for both healthcare providers and their patients through increased operational efficiency, improved patient access, and optimized engagement. ...
Zappix, a leading provider of AI-Powered Digital Engagement Platform, is delighted to announce the launch of the enhanced Zappix Digital Outreach product. This dynamic solution empowers enterprises to refine their customer engagement strategies, fostering increased success in their outreach campaigns. ...
Zappix announces a year of substantial growth and strategic evolution throughout 2023, significant expansion of its portfolio, market recognition via industry awards, and record-setting usage by clients....

BURLINGTON, MASS. (PRWEB) December 7, 2023 — Zappix, a trailblazing AI-powered Digital Engagement Platform provider, proudly announces the recent signing of a new client, further solidifying its position as a leader in delivering cutting-edge and automated digital customer service solutions.  The latest addition to Zappix’s expanding clientele operates within the healthcare-adjacent services sector and...

BURLINGTON, MASS.(PRWEB)November 15, 2023 —Zappix, a frontrunner in Digital Patient Engagement solutions, proudly announces its latest breakthrough in healthcare technology with seamless integration into a leading Electronic Health Record (EHR) platform. This innovative development empowers patients to schedule, reschedule, and complete payments in real time, marking a significant leap forward...

BURLINGTON, MASS.(PRWEB)November 9, 2023 —Zappix, a leading AI-powered Digital Engagement Platform provider, is thrilled to announce the launch of its latest clients, two utility companies based in different European countries. This launch reflects Zappix’s unwavering commitment to transforming customer service experiences through innovative automation technology and further strengthens its presence...

In a significant milestone achievement, Zappix, a leading provider of Digital Customer Engagement Service solutions, has been honored with the prestigious “Most Innovative Healthcare Company” award for 2023 by CXO Outlook® Magazine....