Press Releases

Zappix is proud to announce the successful launch of its cutting-edge Visual IVR solution with a prominent insurance provider in Mexico....

Zappix, a leading provider of Digital Patient Engagement solutions, is proud to announce its participation in the Massachusetts Health & Hospital Association’s (MHA) 88th Annual Meeting, taking place on January 30, 2025. ...

Burlington, MA – January 21, 2025 (EIN Presswire)– Zappix, a leader in AI-Powered Digital Engagement Platforms, announced a significant 250% increase in Digital Self-Service usage among its retail clients during the holiday season. This surge underscores digital self-service solutions’ critical role in enhancing customer experiences, deflecting calls from contact centers,...

Zappix is proud to announce the launch of its most recent client in the corporate wellness sector. The provider, specializing in comprehensive wellness programs for employees across multiple organizations, has implemented Zappix’s Visual IVR and advanced Digital Self-Service capabilities to enhance their customer experience. ...

Burlington, MA — October 9, 2024 — (EINPresswire) Zappix, a leader in AI-Powered Digital Engagement Platforms, is proud to announce the successful expansion of its services to a healthcare services provider. This agreement underscores Zappix’s commitment to delivering innovative automated digital customer service solutions. The provider, specializing in comprehensive wellness...

Burlington, MA – (BUSINESSWIRE) – Zappix, a leading AI-Powered Digital Engagement Platform provider, is pleased to announce the signing of a new insurance client in Mexico through its strategic partnership with Genesys, leveraging the Genesys AppFoundry Marketplace. This collaboration highlights Zappix’s ongoing commitment to delivering innovative digital engagement solutions that...

Zappix, a leading AI-Powered Digital Engagement Platform provider, has partnered with ComApp, one of the major Italian CX System Integrators, to deliver an innovative solution for a major utilities company in Europe. The implementation of this service automates the reporting process for public lighting outages, including traffic lights and street...

Burlington, MA (May 22, 2024) (Businesswire)– Zappix, a leading provider of Digital Patient Engagement Solutions, today announced it has been named a Top 10 Patient Experience Solution Provider for 2024 by Healthcare Tech Outlook Magazine. This recognition underscores Zappix’s dedication to driving digital transformation in healthcare and delivering a superior...

Zappix, a leading provider of AI-powered Digital Engagement Platform, today announced a strategic partnership with Vee24, a leader in transforming digital customer engagement. This collaboration signifies a notable advancement in customer service technology, as Zappix integrates Vee24's cutting-edge co-browsing, screen sharing, and video chat functionalities into its Digital Agent Assist...