The leader in On-Demand Customer Service Solutions including Visual IVR is helping agencies in the public sector increase engagement, automate …

Zappix self-service simultaneously improves bottom lines for BPO partners and saves their clients money …

Zappix has enhanced its survey capabilities, adding proactive customer feedback opportunities and more robust insights. The enhancements to its new digital survey offering connect …

Zappix Inc. has been named as one of six Rising Stars in CRM Magazine’s 2019 CRM Service Awards. A full suite of new products, partnerships, and capabilities has established Zappix as a leader …

The leader in On-Demand Customer Service Solutions has developed major advancements in intelligent automation for its Outbound Engagement offering …

The spring event, as well as the Northeast Contact Center Forum itself, creates perfect synergy with the company’s goal of improving customer service and CX across industries. The NECCF motto provides a great backdrop to the Zappix mission …