Press Releases
Zappix Announces Deals With Two New Strategic Customers as Self-Service Market Continues to Grow
The leading Visual Self-Service solutions provider has signed two new strategic customers for its flagship Visual IVR product, meeting the continued growth in market demand for automated self-service solutions for customer service call …
Zappix Launches The Next Generation of Its Proactive Engagement Solution
The Proactive Engagement solution has been helping clients for the last several years in multiple different services. The new, expanded functionality stands to improve ease of use with a new front-end interface allowing clients’ administrators to create and manage messaging …
Zappix Extends its Reach in FinTech; Signs New Customers for Digital Payments
Zappix, the leading Visual Self-Service solutions provider, has signed new customers for its Digital Payments solution and announced multiple new payment gateway integrations as it expands its reach in FinTech. The Digital …
Zappix Enhances Its Digital Patient Engagement Solution To Improve Patient Outcomes And Reduce Staff Burden
Zappix has enhanced its Digital Patient Engagement solution with various features designed to further improve patient outcomes, reduce administrative burden on staff, and transform patient experience. Zappix transforms patient …
Zappix and Premiere Response Partner to Deliver Omnichannel Visual Self-Service Customer Care
Zappix, the leading On-Demand Visual Self-Service Provider, and Premiere Response, a leading domestic omnichannel contact center, announced a partnership to deliver innovative self-service customer engagement solutions …
Zappix Reports Accelerated Growth During 2021 — Clients, Partners, Team, and Product Offering
Zappix reports major growth during 2021 in all aspects — business (booking, cash flow, revenue, pipeline), on-boarding over two dozen new brands, signing strategic partnerships, recruitment of key members of the team, and significant expansion of …
Zappix Launches Self-Service Claims Management Solution for Insurance Providers
Zappix, the leading Visual Self-Service solutions provider, has launched a Claims Management solution empowering users to complete all claim related interactions via a self-service visual bot. The solution allows users to submit forms, upload photos and documents as needed …
Zappix Launches over 10 New Brands with Multiple Partners
Zappix, the leading Visual Self-Service solutions provider, is expanding its work with partners by launching over 10 new brands in November ahead of the busy holiday season for retail and winter spike for roadside assistance providers. The company’s partners largely deploy its flagship Visual IVR solution …
Zappix Announces Expanded Talkdesk Partnership with Integrated Visual Self-Service Solutions
Deepened integration between Zappix Visual IVR and Talkdesk API gateways combine with the companies’ focus on customer satisfaction and intelligent automation to pave the way for customer experiences that are …