Zappix, the leader in Visual IVR and On-Demand Customer Service Solutions, has announced new enhancements to its predictive personalization capabilities …

The partnership between Zappix, a leader in on-demand customer service, and Unimonica, a leader in cutting edge telecommunications technology, brings …

The leading Visual IVR vendor has seen its clients increase digital adoption in customer service and interact with more customers through digital channels after implementing Visual IVR and …

An international fashion retailer with a presence in over 50 countries around the world has chosen to implement Zappix On-Demand Customer Service solutions just in time for the holiday rush …

Members and attendees of this year’s ACCA Fall Symposium will enjoy easy, digital access to event details, directions, calendar reminders, and more …

Zappix, the leader in On-Demand Customer Service technology, has launched a new fintech solution designed to deploy quickly and easily adapt to a wide variety of use cases …

Zappix, the leader in on-demand customer service solutions, is providing innovative new upsell opportunities to its clients as part of the Zappix product offering. Zappix customers can choose to include …

Zappix Customer Service RPA brings the right level of automation to the repetitive, multi-step tasks that bog down contact centers and live agents. Healthcare, logistics, retail, and other customers …

Bright Pattern, a leading provider of omnichannel cloud contact center software for midsize and enterprise companies, today announces …