Digital Engagement Platform
Reduce Costs. Improve CX.
Automate Everything In Between.
Zappix is an AI-Powered Digital Engagement Platform that modernizes customer experience by automating and optimizing user journeys across inbound and outbound interactions. Designed for organizations looking to streamline operations, reduce cost-to-serve, and eliminate manual work, Zappix delivers AI-driven, visual, and intuitive digital experiences that improve customer satisfaction and business outcomes.
The Zappix platform includes a comprehensive suite of solutions:
Intelligent Outreach – Proactively engages customers with automated, personalized, omni-channel communications that increase response rates, reduce manual workload, and accelerate issue resolution.
Automated Self-Service – Enables customers to resolve issues instantly through the Zappix Intelligent Visual Agent (IVA), a frictionless visual self-service experience that integrates with enterprise systems and supports Visual IVR and digital channels.
Agent Assistant – Enhances agent performance by providing real-time digital workflows and customer context, enabling faster resolution, reduced handle time, and a better customer experience.
Built on a secure, cloud-based platform, Zappix delivers end-to-end workflow automation with seamless enterprise integration, and actionable analytics that drive continuous performance improvement.
Yossi Abraham holds over 20 years of experience in various managerial roles, mainly in the Telecom and IT industry. Managerial positions include sales and business development, marketing, project management and chief of staff.
Prakash Guggilam is an experienced technology leader and architect with an established record of growing and retaining well-balanced, high functioning teams that ship. He holds over eighteen years of experience designing and building scalable systems.
Bob Barrows is an award-winning and dynamic business development executive with executive management success and over 20 years of proven expertise in delivering outstanding sales and marketing outcomes in highly competitive markets.
Avner Schneur has led several companies from the early stage to IPO or other exits. Avner is the President and CEO of GRM a leading Record and Document Management company, President and CEO of VisualVault, a leading cloud-native content platform and the founder and CEO of Kormeli, LLC an investment group dedicated to funding and guiding early-stage technology entrepreneurs and enterprises.
Phil Roizin was the CFO of RUELaLA INC., a major Internet retailer. He previously served as CEO and CFO of Brookstone and held senior roles at Franklin Mint and Dole Food Co. He holds an MBA from Wharton and a BComm from McGill.
