In our latest video testimonial, Jonathan LaRosa, Practice Manager at Tufts, shares how Zappix Digital Patient Engagement transformed their patient journey, operations, and no-show rates. Jonathan discusses the challenges they faced, including high no-show rates and manual communication inefficiencies, and how Zappix helped reduce no-shows and enhance patient engagement.
Hear how Tufts improved appointment confirmations, cancellations, and pre-procedure instructions using Zappix’s Visual IVR and SMS Digital Outreach tools. Jonathan also reflects on their partnership with Zappix and the potential for future innovations.
