Join Vee24 and Zappix, leading providers of Digital Customer Engagement tools, for an in-depth exploration of current trends in the contact center industry. Mike Malone & Bob Barrows will delve into the latest innovations and strategies designed to enhance both customer and agent experience. Discover how best to leverage AI technologies and the human touch to shape the future of the contact center.
Please contact us to set a call with our implementation experts
Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.