Zappix Visual IVR

The Mobile On-Demand Customer Service Platform Transforming the User Journey

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Visual IVR Transforms Enterprises

  • Improve customer satisfaction rates by 67% or more

  • Lower average time to successful resolution by 75%

  • Zappix earns an average Net Promoter Score (NPS) of 91

  • Reduce costs at the contact center with fewer calls to live agents

  • Customers don’t need to download a mobile app

Retail

The fastest, simplest CX solution for WIZMO, returns, and other critical customer service functions. Deflect calls and delight customers with Zappix Visual IVR.

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Healthcare

Scheduling appointments, connecting to patients, and other patient-oriented tasks are made easy and secure with WIPAA-compliant Zappix solutions.

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Insurance

Automate the claims process, enhance customer satisfaction, and evolve your CX with Zappix self-service platforms. Digitally transform the user journey.

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Zappix Visual IVR

Zappix Visual IVR self-service platforms provide a mobile, on-demand solution to transform the customer experience. Give customers the answers they need at the speed they expect with revolutionary Zappix mobile engagement technology.

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Enhanced Self-Service

The world moves at the speed of Twitter, but somehow IVR has stayed stuck in the ’90s. Enhance customer engagement with the digital advantage of Zappix virtual-app environments. Experience Visual Interactive Voice Response in action.

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