In the dynamic healthcare landscape, patient referrals play a critical role in maintaining the continuity of care and ensuring optimal patient outcomes. Referrals are essential for guiding patients to the appropriate specialists, services, and follow-up care necessary for their specific health needs. However, the effectiveness of a hospital’s referral conversion process significantly impacts patient health outcomes and the institution’s financial health. This white paper explores the importance of converting referrals and the financial pitfalls hospitals face when they fail to do so at a high rate. Furthermore, it highlights how Zappix, a leading digital patient engagement platform provider, can help hospitals overcome these challenges.
