Make account management straightforward and simplify bill payment with secure Zappix safeguards and digital self-service platforms transforming the user journey.
Modern customers demand fast, digital customer service channels delivered whenever and wherever they want. Escape the flood of interrupted service calls with instant, automatic On-Demand Apps and proactively provide continuous updates to customers looking for more information. Save time and money handling calls so you can focus on restoring service.
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To learn more about how Zappix technology like Visual IVR, and innovative Robotic Process Automation (RPA) are transforming communication, customer service, and other industries, see the rest of our white papers:
Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.