Logistics

Dynamic driver and customer connections

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NPS Ease of Use Score
-
Fewer Seconds AHT
%
Call Containment Rate
%
Customers Return Directly
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Increase Self Service

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Reduce Calls to Live Agents

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Lower Costs at Contact Centers

Use Cases

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Driver Management

Log and manage hours of performance, number of trips, total deliveries, and more
schedule logistics shipments

Schedule Shipments

Convenient ordering and scheduling of pickup and deliveries via mobile scheduling tools
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Shipment Tracking

Keep customers up to date on shipment locations
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Route Selection

Allow drivers to schedule routes and select assignments from the road
live logistics chat

Live Chat

Stay connected to drivers with real time text and video chat
store locator use case

Service Locator

Connect drivers to the nearest gas station or mechanic with geolocation

Always On

Serve customers the solution they've been waiting for through any and every channel they access. Always On allows enterprises to embed the transformative power of digital self-service visual menus into email correspondence, site pages, and QR codes on printed material. Users can access shipment tracking, get pricing quotes, watch instructional videos and more again and again with Zappix technology.

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On Demand

Automate pricing quotes around the clock with Zappix On Demand technology. Our modern, mobile-oriented culture demands answers at the speed of Twitter. Give users every answer they're looking for with interactive visual solutions.

Multi Menu

Transform the user journey by immersing customers in the transformative power of virtual app visual menus. All the functionality of native apps without the unwanted downloads. Users elegantly track shipments, watch videos, and get pricing quotes through digital self-service solutions streamed directly to their smartphones.

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Logistics

Logistics

Dynamic driver and customer connections

logistics empty overlay
Play Video

Increase Self Servce

Reduce Calls to Live Agents

Lower Costs at Contact Centers

mobile verticals icons
Driver Management
Log and manage hours of performance, number of trips, total deliveries, and more
Schedule Shipments
Convenient ordering and scheduling of pickup and deliveries via mobile scheduling tools
Shipment Tracking
Keep customers up to date on shipment locations and arrival estimates
Route Selection
Allow drivers to schedule routes and select assignments from the road
Live Chat
Stay connected to drivers with real time text and video chat
Service Locator
Connect drivers to the nearest gas station or mechanic with geolocation

Always On

Serve customers the solution they've been waiting for through any and every channel they access. Always On allows enterprises to embed the transformative power of digital self-service visual menus into email correspondence, site pages, and QR codes on printed material. Users can access shipment tracking, get pricing quotes, watch instructional videos and more again and again with Zappix technology.

On Demand

Automate pricing quotes around the clock with Zappix On Demand technology. Our modern, mobile-oriented culture demands answers at the speed of Twitter. Give users every answer they're looking for with interactive visual solutions.

Multi Menu

Transform the user journey by immersing customers in the transformative power of virtual app visual menus. All the functionality of native apps without the unwanted downloads. Users elegantly track shipments, watch videos, and get pricing quotes through digital self-service solutions streamed directly to their smartphones.