Logistics

Dynamic driver and customer connections

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NPS Ease of Use Score
-
Fewer Seconds AHT
%
Call Containment Rate
%
Customers Return Directly
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Increase Self Service

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Reduce Calls to Live Agents

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Lower Costs at Contact Centers

Use Cases

logistics shipment tracking image

Shipment Tracking

Keep customers up to date with automated shipment notifications and simplified digital tracking
schedule logistics shipments

Schedule Shipments

Convenient ordering and scheduling of pickup and deliveries via mobile scheduling tools
logistics shipping label image

Shipping Labels

Let customers download and print labels for hassle free shipping
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Route Selection

Allow drivers to select routes and assignments from the road
submit logistics forms on your phone

Submit Forms

Customers submit photos and forms intuitively with visual interfaces
store locator use case

Store Locator

Connect customers to the nearest drop-box or store with geolocation

Always On

Serve customers the solution they've been waiting for through any and every channel they access. Always On allows enterprises to embed the transformative power of digital self-service visual menus into email correspondence, site pages, and QR codes on printed material. Users can access shipment tracking, get pricing quotes, watch instructional videos and more again and again with Zappix technology.

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On Demand

Automate pricing quotes around the clock with Zappix On Demand technology. Our modern, mobile-oriented culture demands answers at the speed of Twitter. Give users every answer they're looking for with interactive visual solutions.

Multi Menu

Transform the user journey by immersing customers in the transformative power of virtual app visual menus. All the functionality of native apps without the unwanted downloads. Users elegantly track shipments, watch videos, and get pricing quotes through digital self-service solutions streamed directly to their smartphones.

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Logistics

Logistics

Dynamic driver and customer connections

Zappix Visual IVR
Play Video

Increase Self Servce

Reduce Calls to Live Agents

Lower Costs at Contact Centers

mobile verticals icons
Shipment Tracking
Keep customers up to date with automated shipment notifications and simplified digital tracking
Schedule Shipments
Convenient ordering and scheduling of pickup and deliveries via mobile scheduling tools
Shipping Labels
Let customers download and print labels for hassle free shipping
Route Selection
Allow drivers to select routes and assignments from the road
Submit Forms
Customers submit photos and forms intuitively with visual interfaces
Store Locator
Connect customers to the nearest drop-box or store with geolocation

Always On

Serve customers the solution they've been waiting for through any and every channel they access. Always On allows enterprises to embed the transformative power of digital self-service visual menus into email correspondence, site pages, and QR codes on printed material. Users can access shipment tracking, get pricing quotes, watch instructional videos and more again and again with Zappix technology.

On Demand

Automate pricing quotes around the clock with Zappix On Demand technology. Our modern, mobile-oriented culture demands answers at the speed of Twitter. Give users every answer they're looking for with interactive visual solutions.

Multi Menu

Transform the user journey by immersing customers in the transformative power of virtual app visual menus. All the functionality of native apps without the unwanted downloads. Users elegantly track shipments, watch videos, and get pricing quotes through digital self-service solutions streamed directly to their smartphones.