BURLINGTON, MASS. (PRWEB) December 7, 2023 — Zappix, a trailblazing AI-powered Digital Engagement Platform provider, proudly announces the recent signing of a new client, further solidifying its position as a leader in delivering cutting-edge and automated digital customer service solutions. The latest addition to Zappix’s expanding clientele operates within the healthcare-adjacent services sector and...
BURLINGTON, MASS.(PRWEB)November 15, 2023 —Zappix, a frontrunner in Digital Patient Engagement solutions, proudly announces its latest breakthrough in healthcare technology with seamless integration into a leading Electronic Health Record (EHR) platform. This innovative development empowers patients to schedule, reschedule, and complete payments in real time, marking a significant leap forward...
BURLINGTON, MASS.(PRWEB)November 9, 2023 —Zappix, a leading AI-powered Digital Engagement Platform provider, is thrilled to announce the launch of its latest clients, two utility companies based in different European countries. This launch reflects Zappix’s unwavering commitment to transforming customer service experiences through innovative automation technology and further strengthens its presence...
BURLINGTON, MASS. (PRWEB) May 30, 2023 —Zappix,the industry-leading provider of cloud-based Digital Self-Service solutions, has partnered withOP360, a challenger BPO, to create a strategic alliance aimed at elevating their services and offering seamless customer experience solutions to companies of all scales. The partnership will combine OP360’s expertise in delivering end-to-end...
Leading Visual Self-Service Provider Zappix and User Authentication Pioneer ID-GO Collaborate to Showcase Innovative Solutions BURLINGTON, MASS.(PRWEB)May 22, 2023 —Zappix, a leading provider of Visual Self-Service solutions, andID-GO, a renowned pioneer in biometric authentication technology, are announcing their partnership as exhibitors at the upcoming NECCF event, taking place on June...
BURLINGTON, MASS.(PRWEB)May 15, 2023 —Zappix,a leading provider of Visual Self-Service solutions, has announced a partnership withProcedureFlow, a recognized leader in process documentation and optimization. Together, the two companies will combine their expertise to provide customers with an enhanced customer service experiences through the delivery of personalized and streamlined self-service options....
BURLINGTON, MASS.(PRWEB)April, 2023 —Zappix, a leading Visual and Digital Self-Service provider, has announced that they have signed with two utility companies based in Europe through two separate partnerships. These clients signify a significant step in Zappix’s global expansion as it continues to empower businesses with innovative automation technology for streamlined...
BURLINGTON, MASS.(PRWEB)March 7, 2023 —Zappix, the leading Visual Self-Service provider, is excited to join the upcoming Northeast Contact Center Forum (NECCF) Spring Forum, which will be held at the Franklin Country Club on April 25th, 2023. The event, sponsored by Genesys and key strategic partners such as Zappix, will bring...
Zappix, a leading provider of Digital Patient Engagement solutions and On-Demand Visual Self-Service, has signed with a healthcare provider in the United States for their Gastroenterology department, further solidifying its position in the healthcare industry. The healthcare provider has chosen Zappix’s innovative Digital Patient Engagement platform to transform patient experience...
Please contact us to set a call with our implementation experts
Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.