The new Zappix Visual IVR authoring tool allows IVR developers to build a Visual IVR with voice IVR using a drag and drop interface with a high level of scripting that supports VoiceXML and popular cloud IVR services such as Twilio and Plivo.Read More ➜
The new Zappix health-care Visual IVR (Interactive Voice Response) offering allows patients calling the voice IVR an efficient easy to use customer engagement experience, providing visual and voice combined service to callers via a Visual IVR smartp... …Read More ➜
The Zappix Visual IVR offering makes is easier to build an integrated cloud IVR and Visual IVR experience with Twilio IVR integration. The Integrated Voice and Visual IVR authoring experience allows companies to easily build an omni-channel Visual I... …Read More ➜
The new retail Visual IVR offering enhances retailers’ voice IVR to provide better customer service to callers via a Visual IVR smartphone experience while lowering call volume and average handling time.
Zappix, Inc., a Visual IVR industry leader, and Cloud Collections have implemented a new solution to bring the Digital Self-Service revolution to debt collection. The implementation aims to increase successful …Read More ➜
Zappix, Inc. Unveils New Comprehensive Actionable Analytics Capabilities as Part of the Zappix Analytics Suite
Actionable Analytics helps enterprises take actions based on predefined parameters constantly monitored by Zappix bots. Automated actions are triggered when certain predefined …Read More ➜