Press Releases

Zappix, Inc. Saves Retailers Thousands of Dollars This Holiday Season While Improving Customer ExperienceThe leader in Digital Self-Service is helping its retail clients transform the customer journey during the busy holiday season via Mobile On-Demand & Visual IVR BURLINGTON, MASS.(PRWEB)Dec. 18, 2018 —Zappix, Inc. Digital Self-Service solutions are saving the...

Zappix, Inc. And Cloud Collections Announce Implementation of New Digital Debt Collection SolutionThe emerging leader in Mobile On-Demand Visual IVR has revealed a new implementation of its Digital Debt Collection solution with Cloud Collections. BURLINGTON, MASS. (PRWEB) Dec. 11, 2018 —Zappix, Inc., a Visual IVR industry leader, and Cloud Collections...

Zappix, Inc. Unveils New Comprehensive Actionable Analytics Capabilities as Part of the Zappix Analytics SuiteThe emerging leader in Visual IVR has announced new capabilities allowing customers the ability to actively understand and analyze end user trends. BURLINGTON, MASS.(PRWEB)Dec. 04, 2018 —Zappix, Inc., Visual IVR industry leader, has added new Actionable...

Zappix Inc. And C-Zentrix Partner to Provide Comprehensive Cloud-Based Customer Center Solution with Next-Gen Self-Service Zappix Inc. has partnered with C-Zentrix to enhance their cloud-based technology suite and further automate the customer journey. By JOHNNY ROSA BURLINGTON, MASS. (PRWEB) NOVEMBER 27, 2018 Zappix Inc., the fast-growing, emergingVisual IVRindustry leader, has...

Zappix, Inc. Helps Healthcare Providers Increase Revenues and Improve Productivity with On-Demand Digital Engagement Technology The fast-growing Visual IVR vendor saves revenue for healthcare providers with an automated self-service solution to no-shows and other high-value use cases. By JOHNNY ROSA The US healthcare system loses$150 billionevery year because of no-shows....

Zappix Inc. And Partner Radial, Inc. Announce Newly Expanded Customer Base And Product Offering Zappix Inc. and partner Radial, Inc. have added three new customers and an expanded offering with new use cases to their industry leading Visual IVR platform. By JOHNNY ROSA OCTOBER 23, 2018 — BURLINGTON, Mass. Emerging...

Zappix Inc. and Talkdesk Partner to Provide Comprehensive Cloud-Based Contact Center SolutionZappix, the Visual IVR leader, has partnered with Talkdesk to reach new markets and enhance customer service automation and self-service capabilities for over 1,400 enterprises. BURLINGTON, MASS.(PRWEB)Sep. 18, 2018 —The fast-growing Zappix, Inc. has partnered with Talkdesk, an enterprise...

Zappix Inc. Announces New Outbound Engagement Solution To Help Customers Improve Business Outcomes The leading On-Demand Visual IVR provider has added new outbound engagement tools to optimize productivity and utilization. By JOHNNY ROSA The fast growing Zappix, Inc. has added Outbound Engagement tools to its already customer focused digital self-service...

The leading Visual IVR digital self-service provider has announced its latest partnership focused on growing the Visual IVR marketplace internationally. A leader in the emerging Visual IVR industry focused on enhancing customer service and reducing costs at the contact center,Zappix Inc.has announced a partnership with Synergy Organisational Solutions of the...

A major US retailer has seen a positive ROI after choosingZappix Visual IVRfor employees’ self-service Zappix, Inc., a leading provider of cloud-based Visual IVR platforms improving digital self-service and transforming the user journey during contact center interactions, has delivered a positive ROI for a major distributed US retailer with over...

Yossi Abraham Appointed President of Zappix, Inc. Zappix, Inc. has appointed Abraham to drive accelerated growth of Visual IVR and Self-Service solutions. By JOHNNY ROSA Zappix, Inc., a leading provider of cloud-based Visual IVR On Demand solutions improving digital self-service and transforming the customer experience while reducing costs, has announced...

Zappix Announced an Enhanced Visual IVR with Mobile Video and Image Upload Capability for Moishe’s NYC Movers Zappix, the leader in Mobile On-Demand Visual IVR technology, announced today that NYC-based premium mover, Moishe’s Movers NYC improved Customer Experience (CX), increased sales and satisfaction by allowing SmartPhone callers, to book a...