The new Zappix health-care Visual IVR (Interactive Voice Response) offering allows patients calling the voice IVR an efficient easy to use customer engagement experience, providing visual and voice combined service to callers via a Visual IVR smartp... …Read More ➜
The Zappix Visual IVR offering makes is easier to build an integrated cloud IVR and Visual IVR experience with Twilio IVR integration. The Integrated Voice and Visual IVR authoring experience allows companies to easily build an omni-channel Visual I... …Read More ➜
The new retail Visual IVR offering enhances retailers’ voice IVR to provide better customer service to callers via a Visual IVR smartphone experience while lowering call volume and average handling time.
With SnapEngage live chat integration, Zappix allows companies and contact centers to easily add live chat to their Visual IVR mobile smartphone solution on iPhone, Android and WebRead More ➜
The partnership is expected to provide great value to both companies — and benefits AppConnect enterprises and their consumers by providing a robust, comprehensive, and valuable self-service solution …Read More ➜
The fast-growing Zappix, Inc. has added Outbound Engagement tools to its already customer-focused digital self-service platform, creating a comprehensive solution for businesses looking to reduce no-shows, automate client …Read More ➜