The ZappixVisual IVRoffering makes is easier to build an integrated cloud IVR and Visual IVR experience with Twilio IVR integration. The Integrated Voice and Visual IVR authoring experience allows companies to easily build an omni-channel Visual IVR/Voice IVR experience reducing time to market and increasing customer satisfaction. BURLINGTON, MASS.(PRWEB)Jan 18,...
The new retail Visual IVR offering enhances retailers’ voice IVR to provide better customer service to callers via aVisual IVR smartphoneexperience while lowering call volume and average handling time. Zappix, asmartphone Visual IVRsoftware innovator, has announced a Visual IVR for retailer solution, specifically designed for retail clients. The new retail-focused...