Analytics Suite

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The Zappix Analytics Suite provides three levels of insights for enterprises — Operational Reporting, Business Analytics, & Actionable Analytics. Together, the Analytics Suite helps businesses track end-to-end interactions, understand user trends, and take action with the power of real-time data. The Zappix analytics engine puts all the information managers and executives need to succeed just a click away.

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Operational Reporting displays real-time performance of the service including individual path analysis and interaction volumes. These reports are typically favored by operational teams seeking data about system metrics and live traffic performance.

Business Analytics utilizes trends analysis and user journey reporting to assist corporate decision-makers. Reports include analysis of Zappix Mobile On-Demand visits, interactions and other key business factors of the service.

Actionable Analytics helps enterprises take actions based on predefined parameters constantly monitored by Zappix bots. Automated actions are triggered when certain predefined conditions regarding streams, measurements, and time periods occur.

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Analytics Suite

actionable analytics empty overlay
Play Video

The Zappix Analytics Suite provides three levels of insights for enterprises — Operational Reporting, Business Analytics, & Actionable Analytics. Together, the Analytics Suite helps businesses track end-to-end interactions, understand user trends, and take action with the power of real-time data. The Zappix analytics engine puts all the information managers and executives need to succeed just a click away.

Zappix Visual IVR

Operational Reporting displays real-time performance of the service including individual path analysis and interaction volumes. These reports are typically favored by operational teams seeking data about system metrics and live traffic performance.

Business Analytics utilizes trends analysis and user journey reporting to assist corporate decision-makers. Reports include analysis of Zappix Mobile On-Demand visits, interactions and other key business factors of the service.

Actionable Analytics helps enterprises take actions based on predefined parameters constantly monitored by Zappix bots. Automated actions are triggered when certain predefined conditions regarding streams, measurements, and time periods occur.

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