Customer Service RPA
INCREASE PRODUCTIVITY
Purposefully built to provide the perfect amount of automation to support self-service solutions
The explosion of artificial intelligence (AI) and machine learning (ML) means finding the right balance between innovative automation, dependable solutions, and budget-friendly technology necessitates fast, highly adaptable technology.
Equip your customer service with exactly the right amount of automation with Customer Service RPA — automation built for exactly what you need.
Business Benefits
Net Promoter Score
Zappix technology earns an average NPS over 82 thanks to fast solutions and user-friendly interfaces.
Call Containment
Deflect more calls away from contact centers and customer service representatives with increased call containment rates.
Cost Savings
Automated interactions get more successful resolutions while reducing your contact center budget.
Average Handle Time
Your customers help solve customer service issues and decrease average handle time (AHT) with smart self-service.
PURPOSEFUL AUTOMATION
Cut to the chase
Zappix Customer Service RPA adds just the right amount of automation to support advanced self-service customer experiences. Automate the most wasteful, repetitive processes and streamline customer service with RPA bots built for your exact needs. Customer Service RPA leverages proven, reliable technology without the need for an enterprise technology team.
API INTEGRATION
Boost your tech stack
Seamlessly and effortlessly integrate with your existing technology stack and databases to transform valuable CRMs, ERPs, and Customer Support Platforms into modern automation engines. Zappix API integrations connect to any backend system you use to deliver the information your customers need in milliseconds. Your data has never been this powerful.
