Blog

Blog

Zappix Visual IVR

4 Key Factors of Successful Self-Service

Modern customer experience means implementing self-service capabilities and leveraging digital channels to deliver the interactions today’s consumers expect and demand. For any self-service project to be truly successful, leaders must focus on four key factors …
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Digital Transformation Has to Happen Right Now

Digital Transformation Has to Happen Right Now

COVID-19 changed so much about how companies are doing business and how consumers are interacting with businesses. One thing didn’t change — customers’ desire for easy-to-use self-service solutions. COVID-19 has actually forced the self-service industry into rapid growth. Since the outbreak, we’ve seen …
Read More →

Blog

Zappix Visual IVR

4 Key Factors of Successful Self-Service

Modern customer experience means implementing self-service capabilities and leveraging digital channels to deliver the interactions today’s consumers expect and demand. For any self-service project to be truly successful, leaders must focus on four key factors …
Read More →
Digital Transformation Has to Happen Right Now

Digital Transformation Has to Happen Right Now

COVID-19 changed so much about how companies are doing business and how consumers are interacting with businesses. One thing didn’t change — customers’ desire for easy-to-use self-service solutions. COVID-19 has actually forced the self-service industry into rapid growth. Since the outbreak, we’ve seen …
Read More →