The Zappix Studio platform puts the power to design, build, update and launch innovative On-Demand experiences at your fingertips. Transform your CX on the fly without the need for software coding.
Zappix Studio is your key to enhancing customer satisfaction, boosting agent productivity, and reducing contact center costs.
No development skills are required to master the drag-and-drop Zappix Studio system
Create and launch your Mobile On-Demand App solution in hours
Changes for production customers made in seconds delivering the best possible experience to end users
Publish instantly with virtually real-time updates to cloud-based Zappix web-apps. Don’t make end users download anything ever again
Transform CX for retail customer service callers quickly and easily.
Significantly reduce healthcare appointment no-shows.
Submit more robust insurance claims faster with integrated automation.
Simplify the complex shipping and logistics process with easy to use self-service capabilities.
An automated, digital, and cost-effective solution for collecting micro debts.
Dramatically easy the pressure on utility provider call centers during service interruptions.
Build On-Demand Apps and Visual IVR menus with Zappix Studio’s no-code platform. The best in class drag-and-drop system means shorter development and implementation cycles and less reliance on IT. Built-in RPA & integration engines make connecting your systems easier than ever. Choose from Zappix templates to customize your look and feel, or create a design to blend seamlessly with your brand identity.
Every solution made through Zappix Studio lives in the cloud, with fast changes and instant publishing capabilities. Never make customers download app updates again thanks to automatic updates available immediately after they’re published. Edit and change existing implementations using Zappix Studio in minutes.
Simple and easy to use Zappix Studio integrations mean automating repetitive solutions to customer service calls has never been faster. Simply copy and paste your API keys into the Zappix Studio integration center and join the automation revolution.
The Zappix Studio no-code solution turns anyone into a programmer thanks to user-friendly interfaces and helpful tutorials.
Build Zappix solutions accessible from any and every channel your customers choose to optimize success.
Allow limited access depending on different users’ roles. Control what capabilities each user sees with simple controls.
Zappix API connectivity quickly and seamlessly integrates Zappix solutions with any partner or third-party platforms you use.
Every user connected to Zappix Studio can choose customizable dashboard views to organize their workflows.
Give customers the ability to solve customer service needs on their own and deflect calls away from the contact center.
Make sure every On-Demand experience conveys the same brand and messaging as the material you already distribute to customers.
Use Zappix Studio to customize the language of any Zappix solution for every market you do business in.
Please contact us to set a call with our implementation experts
Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.