Appointment Confirmation
Update Insurance Information
Schedule Appointments
Healthcare
HIPAA-compliant patient interaction solutions
Play Video
%
Missed Appt. Reduction
NPS Ease of Use Score
%
Call Containment Rate
-
Fewer Seconds AHT
Use Cases
Appointment Confirmation
Automatically and proactively confirm appointments with patients through text message or email to reduce no-shows
Schedule Appointments
Show patients open dates, schedule future appointments, and change current healthcare appointments
Physician Lookup
Refer patients to physicians in their healthcare network quickly and easily
Hospital Locator
Direct patients to relevant healthcare centers near them for treatment
Refills
Process requests for refills and automatically update healthcare records
View & Update Records
Securely connect patients to medical records
Always On
Answer patient questions through every channel they access. Embed transformative digital self-service capabilities in prescription pads, email correspondences, site pages and more. Zappix intuitive virtual app environments meet patients where they are with the Always On solution.
![[optimized] always-on-image-1240x828](https://www.zappix.com/wp-content/uploads/2018/03/optimized-always-on-image-1240x828.jpg)
![[optimized] on-demand-image](https://www.zappix.com/wp-content/uploads/2018/03/optimized-on-demand-image.jpg)
On Demand
Instantly allow patients to conveniently reschedule appointments, check insurance availability, and more when they choose a Zappix On Demand experience from traditional IVR menus.
Multi Menu
Fully immerse callers in Multi Menu virtual app capabilities to guide them through every aspect of interactions with secure, HIPAA-compliant, Zappix technology. Meet patients digitally through video appointments, serve patients medical records, remind users of appointment dates and more.
Healthcare
Healthcare
HIPAA-compliant patient interaction solutions
Play Video
Appointment Confirmation
Update Insurance Information
Schedule Appointments
Update Patient Information
Always On
Answer patient questions through every channel they access. Embed transformative digital self-service capabilities in prescription pads, email correspondences, site pages and more. Zappix intuitive virtual app environments meet patients where they are with the Always On solution.
On Demand
Instantly allow patients to conveniently reschedule appointments, check insurance availability, and more when they choose a Zappix On Demand experience from traditional IVR menus.
Multi Menu
Fully immerse callers in Multi Menu virtual app capabilities to guide them through every aspect of interactions with secure, HIPAA-compliant, Zappix technology. Meet patients digitally through video appointments, serve patients medical records, remind users of appointment dates and more.