Zappix Product Guides

 

 

Digital Patient Engagement

For Gastroenterology

The right messaging at the right time

Deploy timely reminders with educational information about what patients need to do every day

 

  • Improve Revenues by Loss Avoidance — interactive digital patient engagement reduces no-shows with proactive reminders and pre-procedure guidance that makes sure patients are prepared for visits

  • Free Up Staff for More Productivity — shift bureaucratic burden from staff to automated solutions to engage patients, update databases, and convert more referrals

  • Reduce Rescheduling by Improved Preparedness — get more thorough education into the hands of patients including photos of necessary purchases, videos explaining key details, & written materials

  • Zero Operational Disruption — the system launches in under four weeks with zero learning curve for staff, delivering results quickly and easily

From Paper to Digital

 

Timely reminders make sure patients know what to do as they prepare for a colonoscopy or endoscopy 
Timely reminders make sure patients know what to do as they prepare for a colonoscopy or endoscopy 

 

Throughout the week preceding an appointment, Zappix automated patient engagement alerts patients of what medication to take and where to pick it up, the importance of fibre and water intake, directions and parking information for their procedure location, reminders at scheduled intervals the day of their procedure, and follows up after the procedure with a health check in & satisfaction survey.

To learn more about how Zappix technology like Visual IVR, and innovative Robotic Process Automation (RPA) are transforming communication, customer service, and other industries, see the rest of our white papers: