Press Releases

The leading Visual IVR digital self-service provider has announced its latest partnership focused on growing the Visual IVR marketplace internationally. A leader in the emerging Visual IVR industry focused on enhancing customer service and reducing costs at the contact center,Zappix Inc.has announced a partnership with Synergy Organisational Solutions of the...

A major US retailer has seen a positive ROI after choosingZappix Visual IVRfor employees’ self-service Zappix, Inc., a leading provider of cloud-based Visual IVR platforms improving digital self-service and transforming the user journey during contact center interactions, has delivered a positive ROI for a major distributed US retailer with over...

Yossi Abraham Appointed President of Zappix, Inc. Zappix, Inc. has appointed Abraham to drive accelerated growth of Visual IVR and Self-Service solutions. By JOHNNY ROSA Zappix, Inc., a leading provider of cloud-based Visual IVR On Demand solutions improving digital self-service and transforming the customer experience while reducing costs, has announced...

Zappix Announced an Enhanced Visual IVR with Mobile Video and Image Upload Capability for Moishe’s NYC Movers Zappix, the leader in Mobile On-Demand Visual IVR technology, announced today that NYC-based premium mover, Moishe’s Movers NYC improved Customer Experience (CX), increased sales and satisfaction by allowing SmartPhone callers, to book a...

Zappix Announces Increased Market Trend For Choosing a Visual Interactive Voice Response (VIVR) Mobile On-Demand Over Downloading An App Zappix’s Mobile On-Demand Visual IVR provider announced today a significant increase in utilizing the Visual IVR Mobile On-Demand app service as compared to choosing a traditional mobile app By SALLY COOPER...

Zappix, the leader in Visual IVR, Mobile On-Demand, and Instant App Authoring technology for Customer Service, announced today a new self-service option for Moishe’s NYC Movers. (PRWeb September 13, 2017) Moishe’s is a full service moving, storage, and hospitality business and now the first moving company to utilize a Visual...

Zappix, a smartphone Visual IVR software innovator, has announced a Visual IVR solution for the hearing impaired. BOSTON, MA (PRWEB) AUGUST 22, 2017 The newVisual IVRfor the hearing impaired from Zappix offers a better call experience for individuals who are deaf or hard of hearing by using a visual representation...

Zappix, the leader in Visual IVR, On-Demand Mobile, and Mobile App Authoring technology for Customer Service, announced today an enhanced Agent Dashboard as part of its Visual IVR platform. The Zappix system allows companies of any size to provide customers with a multi-platform, omni-channel, mobile Visual IVR experience via an...

The Center for Medical Weight Loss at Lahey Hospital & Medical Center today announced a new web-based mobile app that offers an enhanced call experience for patients. BURLINGTON, MASS.(PRWEB)June 27, 2017— The Zappix app, which is fully HIPAA compliant, provides patients of Lahey’s Center for Medical Weight Loss who call...

Zappix, the innovative multi-channel Smartphone solution andVisual IVRhttp://www.zappix.com/zappix-visual-ivr-solution/provider, announced today a Go-to-Market partnership with Swampfox, the premiere integrator for Avaya Aura® Experience Portal. With this new partnership, Swampfox brings deep expertise developing highly sophisticated user experiences in contact center and unified communications environments. Their expertise in Avaya Aura® Experience Portal,...

Zappix, a smartphoneVisual IVR softwareinnovator, has announced an expanded visual IVR authoring tool with integrated Voice IVR and Visual IVR scripting and functionality in a single system. The new authoring tool provides the ability to develop and configure full cloud IVR and Mobile Visual IVR, and to write once and...

Zappix, a smartphone Visual IVR software innovator, has announced a Visual IVR for healthcare solution. The new healthcare offering from Zappix offers a better call experience for healthcare patients and customers with a visual representation of an Interactive Voice Response (IVR) call menu on a smartphone or computer screen. The...