10 Tips To Improve Your Digital Self-Service Offering

10 Tips To Improve Your Digital Self-Service Offering

10 Tips To Improve Your Digital Self-Service Offering Digital transformation and customer self-service are two of the most important projects any modern business or contact center can undertake today. With the proliferation of digital services over the past five years...
Digital Transformation Has to Happen Right Now

Digital Transformation Has to Happen Right Now

Digital Transformation Has to Happen Right Now Earlier this year I joined Zappix as Sales Director. I liked the technology, the team, and the opportunities. Clearly the cutting edge of what customer service should be, Zappix seemed like a great company to work for....